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Hotel City am Bahnhof

3.0 star property
Pet-friendly hotel with a 24-hour business center connected to the convention center in Bern

Choose dates to view prices

In the heart of Old City Bern, Hotel City am Bahnhof offers a tranquil retreat with a garden and dry cleaning/laundry services. Guests can connect to in-room WiFi, take advantage of bike rentals, access nearby indoor pool and health club facilities, or simply unwind with free newspapers.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi
The current price is AED 513
AED 585 total
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About the neighborhood

Map
Bubenbergplatz 7, Bern, BE, 3011

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Bern Art Museum - 6 min walk - 0.6 km
  • Theater am Zytglogge - 8 min walk - 0.7 km
  • Berner Munster - 12 min walk - 1.1 km
  • Kursaal Bern - 13 min walk - 1.1 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Energy Kitchen Restaurant - ‬1 min walk
  • ‪tibits - ‬2 min walk
  • ‪Hans Im Glück - ‬1 min walk

About this property

Hotel City am Bahnhof

Hotel located in Old City of Bern
Take advantage of a garden, dry cleaning/laundry services, and a 24-hour business center at Hotel City am Bahnhof. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Access to a nearby indoor pool, access to a nearby health club, and a front-desk safe
  • An elevator, smoke-free premises, and tour/ticket assistance
Room features
All 58 rooms include amenities such as free WiFi and safes, in addition to sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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AED 618 total
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Pet fee: CHF 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

Is Hotel City am Bahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel City am Bahnhof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City am Bahnhof?

Check-out is at noon.

Where is Hotel City am Bahnhof located?

Located in Old City of Bern, this hotel is steps from Church of the Holy Ghost, Bundeshäuser, and Gardens. Wege zu Klee and Prison Tower (Kafigturm) are also within 5 minutes. Bern (ZDJ-Bern Railway Station) and Bern Station are within a 5-minute walk.

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Reviews

Hotel City am Bahnhof Reviews

7.6

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

8.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 145 out of 655 reviews
Rating 8 - Good. 294 out of 655 reviews
Rating 6 - Okay. 158 out of 655 reviews
Rating 4 - Poor. 42 out of 655 reviews
Rating 2 - Terrible. 16 out of 655 reviews

Reviews

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Stayed 1 night in Aug 2025

10/10 Excellent

conwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rasyikah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff were all amazing and helpful. Would stay again.
Stayed 2 nights in May 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within easy walk from the train station. Check-in was quick and efficient. If you arrive early, you can leave your luggage while go you explore Bern's beautiful old town. The rooms are on the small side, but the beds are comfortable. There's a portable fan that you can set in the window to bring in much needed fresh air. Our rooms faced away from the busy traffic on the street, so it was quiet and allowed us to sleep with the window wide open. Breakfast is CHF 15 and excellent. Check-out was simple and accurate.
Stayed 2 nights in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Convenient to the train station for an overnight visit to Bern.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025

6/10 Okay

Yasuyo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some facilities were broken and we didn’t have enough teaspoons for all of us. However the location was excellent and staff was nice overall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023

6/10 Okay

Margaret

Liked: Cleanliness
Clean hotel but strong smoke smell
Stayed 1 night in Mar 2025

10/10 Excellent

Yonglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Ern Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is near the main train station. Basic amenities for the price.
Stayed 4 nights in Apr 2023

8/10 Good

Paul

The hotel is right next to the train station, and a block away from old town. So you have great access to travel options, shopping, and attractions. The room was fairly clean. They missed a spot with crumb on the desk. But everything else was clean. The room did get warm in June, they did have movable fans to make it more comfortable, but it did still stay warm. Staff was nice and helpful. The breakfast was mostly breads, cereal, boiled eggs, cold cuts, fruit, and yogurt. Expensive for what is was, however Switzerland itself is expensive, so you have to keep that in mind as a full breakfast would cost a lot more than what we paid. And for the convenience for early day trips with kids, we thought it kicked off the day well. Think of this hotel as not luxury, but a utilitarian option with a great location, relatively clean, with a nice staff.
Stayed 4 nights in Jun 2025

8/10 Good

YUANFENG

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel is literally across to Bern HB, very convenient! And just across the street there is a COOP supermarket. Room was clean and comfortable, just one of the front desk lady was not very friendly, as if she's not welcome us just because we arrived before check-in time started. Other than that the rest of our stay was quite enjoyable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customers

Really helpful receptionist. Lovely continental breakfast from 6:30. Perfect for my business trip.
Stayed 5 nights in Jul 2022

8/10 Good

Tony

Liked: Cleanliness, staff & service
The hotel is a bit dated but it more than make up for it by a super friendly and staff. It is literally steps from the main train station as well as a hub for trams and buses. Walking distance to all old town attractions shopping and restaurants. Recommend this hotel if you don’t mind the worn facilities.
Stayed 2 nights in May 2023

6/10 Okay

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1-star hotel with 3-star prices. Filthy, stained carpets in the hallways. Very small room.
Stayed 1 night in Sep 2024