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Palacio Arriluce Hotel

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Luxury
5.0 star property
9.0

Wonderful

Elegance in Bilbao's vibrant heart

Surrounded by the vibrant energy of Bilbao, Palacio Arriluce Hotel boasts elegant architecture and lush gardens. Unwind with a rejuvenating spa treatment, seasonal outdoor pool, and premium in-room amenities.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 1,403
AED 1,543 total
includes taxes & fees
26 May - 27 May

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About this property

Palacio Arriluce Hotel

  • Luxury hotel near Bay of Biscay
  • Located close to Bilbao Exhibition Centre and San Mames Stadium, Palacio Arriluce Hotel provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free valet parking
    • Buffet breakfast (surcharge), outdoor furniture, and massage treatment rooms
    • Smoke-free premises, coffee/tea in the lobby, and a reception hall
  • Room features
  • All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Tubs or showers, hair dryers, and shampoo
    • 100-inch flat-screen TVs with digital channels
    • Wardrobes/closets, coffee/tea makers, and heating

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 28 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night
  • Spa fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to September 02
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Palacio Arriluce Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Palacio Arriluce Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Palacio Arriluce Hotel on 26 May 2026 start from AED 1,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio Arriluce Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Palacio Arriluce Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palacio Arriluce Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palacio Arriluce Hotel located?

Located in Algorta, this luxury hotel is 0.3 mi (0.6 km) from Bay of Biscay and within 9 mi (15 km) of Bilbao Exhibition Centre and Bilbao Fine Arts Museum. Plaza Moyua and Euskalduna Conference Centre and Concert Hall are also within 9 mi (15 km). Neguri Station is 8 minutes by foot and Gobela Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.8

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 36 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fenomenal. The staff was ver friendly and the walking distance to see the port was very close.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, charming place !
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, top drawer experience. Marina view room exceptional. Best sunset from our patio. Large beautiful room. Staff extremely friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and welcoming. Lovely room, great views and helpful staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rajive

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms. Professional and helpful staff
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a remarkable hotel--friendly staff, terrific, serene location. I enjoyed the area very much. The spa was well maintained and perfectly sized. It was a welcome relief after traveling the previous week. Its location along the promenade was terrific--perfect for running, walking, just enjoying the vibe of Getxo. Be sure to get out to the local places to eat/drink. I would highly recommend this hotel--especially for its staff.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an absolute gem! It is in a very safe, beautiful and elegant location with a stunning view. The staff is friendly and will bend over backwards to accommodate your needs (worthy of its 5 stars). It has a refined and modern look yet offers a wealth of culture inside through its art and food. The service is superb, the food is delicious and the beds are so comfortable. Will definitely come back.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
It is a very nice property. The staff at the reception were very attentive, professional and welcoming. At the bar and restaurant the food was good, but the staff there was unprofessional and with lack of manners. We didn’t expect to have this kind of bad service at the restaurant in a hotel like this one.
Stayed 1 night in May 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine dining disappointing

Stayed here for the Akelaŕe a three star restaurant but while the service was brilliant, I left a bit disappointed with the food. Very pushy on getting us out on the morning we were leaving, we were delayed due to having to wait for a table at breakfast. Rooms and view were excellent.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an amazing view over the port.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location. Highly recommend use the spa and massage services
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with impressive surroundings . You need a car to get around as the property is not downtown
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. A proper 5 star hotel. We hired a car and drove everyday. We stayed here with a toddler. We would stay here again.
Stayed 3 nights in May 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
We flagged issues with some staff members that took the shine off the holiday
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

NICOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Not so9 great
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Sergio Alfonso

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stunning property. Beautifully designed and renovated. Unfortunately the level of detail that they gave to the building has not extended to the service provided. Mostly unattentive staff, however, it seems to be that it is ingrained culturally because it is more than just an isolated incident, it’s part of the overall experience at the hotel. There is no feeling of luxury apart from the building itself, no experience beyond the beauty of the Palace. Pool service was almost inexistent, terrace service very deficient. They seem to be very reliant on events and not very much into providing guests with an ultimate enjoyment in Getxo.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities
Qu'elle surprise, la batisse est magnifique, la chambre, la vue, le spa, tout etait parfait, un grand merci à toute l'équipe, d'un acceuil et d'attention qui auront rendu ce court sejour inoubliable. Merci
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service impeccable, magnifique vue sur le port de Bilbao.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista desde areas del hotel hace muy agradable tomar o comer algo, en forma muy relajada. El staff es muy agradable y se esfuerzan en hacer cómoda la estancia, siempre con una sonrisa.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stanze piccolissime, personale non all’altezza ne’ all’accoglienza, ne’ al ristorante. Paesaggio improponibile: bacino chiuso con aziende terribili all’orizzonte. Rapporto qualità prezzo ingiustificato. Non consiglio assolutamente
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

David

Me han hecho un cargo en la tarjeta injustificado y ahora estoy teniendo que realizar varias llamadas y correos para justificar que me han hecho dicho cargo e intentar esclarecer el motivo
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cesar

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roberto

Stayed 1 night in Feb 2026