"Friendly staff. Clean room. Comfy bed. "

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating...

"Beautiful decor and the bed is truly comfortable, didn’t want to leave. It’s great to have proper tea making facilities in the room (not just an espresso machine). Fantastic bar staff and fun atmosphere in the beautiful bar. Have stayed in many Bath hotels, this is now my favourite."

"All of the staff were so friendly! They really did go above and beyond!"

"Loved it, had a good time and the place is very cosy. Definitely recommended "

"Very helpful staff"

"Great hotel, would definitely stay here again"

"Very clean room and friendly staff"