"Madison plaza is in the city hub so it is convenient to all forms of transport. The staff go above and beyond to help with any enquiries you have. The only down side is no microwave. However alot of restraunts within walking distance from Madison plaza."

"Excellent location, great rooms"

"Reception staff were very professional, informative & friendly. We were made to feel very welcome. "

"Great place to stay "

"Lovely spot, it’s the only spot I stay in Townsville! "

"Had a couple of technical issues. I’m not surprised as it is a new venue running some state of the art systems. Problems happen. The staff went out of their way to assist. That is the measure of a great company. Problems could not be fixed then and there, however they made sure I was happy. Gold star. "

"Great location for Palmer St restaurants. Massive apartment with lovely views."

"Clean and convenient location"