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Aparthotel

Oaks Townsville Hotel

4.5 star property
Luxury aparthotel with a fitness center and an outdoor pool

Choose dates to view prices

The Oaks Townsville Metropole Hotel overlooks the ocean and offers multiple ways to unwind: gym, arcade, bistro with ocean views. Enjoy free self-parking, an outdoor pool, and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Gym
The current price is AED 433
AED 433 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Mount Stuart Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Mt Stuart Studio | View from room

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

City Studio | View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

About the neighborhood

Map
81 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Padoka Cafe - ‬4 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Bellevue Hotel - ‬7 min walk
  • ‪The Australian - ‬7 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with a fitness center and an outdoor pool
This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Oaks Townsville Gateway Suites
  • Pool
  • Parking included
  • Air conditioning
  • Laundry
8.6 out of 10, Excellent, 1,207 reviews
The price is AED 466
AED 466 total
includes taxes & fees
14 Dec - 15 Dec
Oaks Townsville Gateway Suites

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Does Oaks Townsville Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Oaks Townsville Hotel?

As of 3 December 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 16 December 2025 start from $135.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Townsville Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oaks Townsville Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Hotel?

Check-out is at 10 AM.

Where is Oaks Townsville Hotel located?

Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.

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Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 817 out of 1565 reviews
Rating 8 - Good. 537 out of 1565 reviews
Rating 6 - Okay. 133 out of 1565 reviews
Rating 4 - Poor. 52 out of 1565 reviews
Rating 2 - Terrible. 26 out of 1565 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, communication
Great place, good value.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, communication
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, communication
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, communication
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Stayed 1 night in Oct 2025

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities, communication
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Stayed 1 night in Sep 2025

10/10 Excellent

olivia

Liked: Cleanliness, property conditions & facilities, communication
I liked the property because its quite and private love staying there
Stayed 2 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Room was clean and tidy. Staff were pleasant. Thought the area was average until we went out Friday night and found it was the place to be. Great spot. Toilet flush button got jammed a couple of times but okay. Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer….. The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, communication
Nice view
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort
All was great
Stayed 2 nights in May 2025

6/10 Okay

Vicky

Liked: Room comfort
Once checked in which went smooth we went to our room and the room had a disgusting smell, I would describe as rotten BO. We went out to dinner and only slept there with balcony door open for fresh air
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, communication
Central
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort, communication

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay.

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Always a great place to stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

VIVIENNE TIOMAI

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024

8/10 Good

Shelby

Liked: Cleanliness, room comfort, communication

Only one issue

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced. Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out. Otherwise the stay was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication

Perfect Room!

Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Stayed 1 night in Mar 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025