"Check in set the tone. This guy - southerner - pins up/down each lapel was simply mean. We had a full week of hotels jumping every night and twice people said "you are our favourite check-in today', as we are kind, funny, and take time to respect our check-in person. This guy was the worst and set the tone. He said "if you want to hear the exact same thing from my manager, I can get him and he'll repeat these same words". We didn't even know why he was saying that, or why being cruel at...
"Check in set the tone. This guy - southerner - pins up/down each lapel was simply mean. We had a full week of hotels jumping every night and twice people said "you are our favourite check-in today', as we are kind, funny, and take time to respect our check-in person. This guy was the worst and set the tone. He said "if you want to hear the exact same thing from my manager, I can get him and he'll repeat these same words". We didn't even know why he was saying that, or why being cruel at...
John