6/10 مقبول
Karyn Victoria
28 فبراير 2026
I was stranded here during the blizzard, and the hotel made no effort to accommodate guests affected by the storm. There was a state of emergency in place and roads were closed, yet guests scheduled to check out the following day were not offered a complimentary overnight stay or any discounted rate to remain safely on-site.
With food delivery unavailable, it was especially disappointing that no credit or assistance was offered for snacks or basic provisions in the lobby. The lack of flexibility and compassion during an emergency felt extremely greedy and left a very poor impression!!!
Karyn Victoria
أقام ليلة واحدة (1) في شهر فبراير عام 2026