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"Very friendly staff and great customer service"

"Tv didn’t work, only 2 lights were working"

"Overall good. Value for the money"

"Every thing"

"Clean and well lighted parking lot"

"No bed bugs didnt stay at all walked in room and turned around and left "

"Room was run down. Lock for door was hanging off the wall. Holes all in the bathroom walls. Smelled like smoke even tho it was a non smoking room. Blanket had cigarette burn holes in it. Pool was closed and covered and it was mid June. Looks like it hasn’t been open in a while. Was advertised with pool but definitely not open and working. Didn’t bother with breakfast. Was kinda sketchy"

"Reported the uncleaner bed sheet at the arrival bed room 319, and the staff changed the sheets for both queen beds."

"The Holiday Inn is still a name you can trust. After a long day of traveling, we were so pleased to have such comfortable beds to fall into. The Dove products were a nice touch and the fridge was nice and cold upon arrival (not needing to cool down). The breakfast was great! So many are the same now, but the hot buffet bar was very good. The scrambled eggs were great (not always the case), the little veggie omelets were a nice touch and we very much enjoyed the "make on the spot" pancake...

"Carol fixed us delicious, variety-filled breakfasts. We were in a group of 6 and able to visit outside around a fire, on a porch or inside in large comfortable sitting rooms."

"The hosts were very friendly. The breakfast was hot and fresh. The whole property was very nuce and well maintained. "

"There was no breakfast, talked to the staff by phone to obtain access number for lock. Had no in-person contact. Room o but shared bathroom did not have a woring overhead light."

"Met the staff in the afternoon as she drove up and made sure we had access code to lock. When we asked about the breakfast, which was listed on the Expedia details, she said there was no breakfast. She did check back later in the early evening if we needed anything, we did not."

"Derby Inn is under a amazing remodel and I can't wait to see the finished... This place is going to be fantastic and totally updated"

"This hotel is very old and poorly maintained everything they claim on the website they offer they do not have. The continental breakfast is nonexistent they had no coffee cups no napkins, no plates no condiments. All you offered is two donuts in a garbage bag a bagel in a garbage bag and some two slices of bread in a garbage bag there is no cream cheese no jelly no nothing if you use a toaster be prepared to burn your hands when you bring it to Staff’s attention they said they don’t care coffee...

"This is the review I offered in April when we stayed at this property & requested same room... NOTHING CHANGED...!!!! ======== We stay at this property couple times every 9 months or so... Sadly this trip was somewhat of a let-down (again) for us even after property upgrades of resent times... Simple repairable-fixable things were not maintained since last stay, same room.. Alarm clock didn't work (SAME),the standing room lamp didn't work, bathroom electrical outlet 1/2 plug didn't work(SAME),...