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Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel

4.5 star property
Travelers find a peaceful retreat near Haeundae Beach at this urban oasis where rejuvenating spa treatments and hot springs await after a day of exploration

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Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) offers a tranquil escape in bustling Busan. Unwind in the garden, swim in indoor/outdoor pools, or soak in mineral springs. Enjoy meals at Seascapes and relax with Thai massage and body scrub treatments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

About the neighborhood

Located in Haeundae, a neighborhood in Busan, Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel is near a metro station and on the beach. Shinsegae Centum City and Lotte Department Store Busan Main Branch are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Haeundae Beach and Gwangalli Beach. Traveling with kids? Consider SEALIFE Busan Aquarium, or check out an event or a game at Busan Asiad Main Stadium. Visit our Busan travel guide
Map
292, Haeundaehaebyeon-ro, Haeundae-gu, Busan, Busan, 612-010

What's nearby

  • Haeundae Beach which includes general coastal views, a coastal town and a city
    Haeundae Beach
    3 min walk - 0.3 km
  • Busan_ParadiseCasino_6285564_03
    Paradise Casino
    4 min walk - 0.4 km
  • Busan showing night scenes and a city
    The Bay 101
    14 min walk - 1.2 km
  • SEALIFE Busan Aquarium
    3 min walk - 0.3 km
  • Haeundae Traditional Market
    3 min walk - 0.3 km

Getting around

  • Busan Jaesong Station
    7 min drive
  • Haeundae Station
    7 min walk
  • Gimhae Airport (PUS)
    50 min drive

Restaurants

  • Starbucks
    1 min walk
  • Burger & Pasta
    1 min walk
  • Aria
    1 min walk
  • HOLLYS COFFEE
    1 min walk
  • 남풍
    3 min walk

About this property

Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel

Luxury family-friendly hotel near Haeundae Beach
Close to Paradise Casino, Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel provides a terrace, a garden, and a playground. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a sports massage, aromatherapy, or a facial. The on-site restaurant, Seascapes, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
  • A banquet hall, concierge services, and an elevator
Room features
All 330 rooms include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee: KRW 34,000 for adults and KRW 19,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Seascapes

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,802 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot/mineral springs
  • Sauna
  • Sports massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's fitness center, sauna, and swimming pool will be closed on the first Tuesday of every month. The date of closure may change due to international events or schedule changes within the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 60500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 34000 for adults and KRW 19000 for children
  • Rollaway bed fee: KRW 60500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Busan
Busan Novotel
Busan Novotel Ambassador
Novotel Ambassador Hotel Busan
Novotel Busan
Novotel Busan Ambassador
Novotel Ambassador Busan Hotel Busan
Novotel Ambassador Busan Hotel

Frequently asked questions

Does Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel?

Check-in begins at 3 PM.

What time is check-out at Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel?

Check-out is at noon.

Where is Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel located?

Nestled on the beach, this Haeundae hotel is steps from Haeundae Traditional Market, Haeundae Beach, and Paradise Casino. Gwangalli Beach is 2.9 mi (4.6 km) away. Haeundae Station is 7 minutes by foot and Jungdong Station is 14 minutes.

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Reviews

Novotel Ambassador Busan (Leaving Accor Network on Jan. 01) Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

6/10 Okay

Verified traveler

トイレ、浴室の設備が古いです。
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
라순지에서 해돋이를볼수있고 해변바로앞이라 바닷가나가기도좋음 게다가 먹거리골목과식당하고도가까워서 걸어서관광하기에도안성맞춤
Stayed 1 night in Dec 2018

10/10 Excellent

Kong Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得住的酒店，特別是家庭客。

這間酒店房間很整潔和寛闊,背靠海雲臺海灘,經過酒店的後花園便可到那裡.職員的服務態度不錯,附近也多美食任君選擇,地鐵離酒店不遠,交通便利,機場有公共汽車直達酒店門口站,唯一是要留意的是房間的床褥較高,五、六歲以下的小孩上落床便要小心. 幾年來我已是第三次入住了,但都是春季和冬季.
Stayed 3 nights in Dec 2018

6/10 Okay

S

Disliked: Staff & service, property conditions & facilities
전망만 좋은 호텔이고.. 다른거는 기대 안하는게.. 직원 친절도는 정말 안좋습니다.. 아침 조식도 안먹는게.. 너무 추워서 패딩입고 먹어야 되요
Stayed 1 night in Dec 2018

8/10 Good

Tabibito

Liked: Cleanliness, property conditions & facilities, room comfort
設備に不備があり、よあ
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아쉬움은

유리창이 더러워서 아쉬었음
Stayed 1 night in Dec 2018

4/10 Poor

Tomokazu

Liked: Staff & service
Disliked: Property conditions & facilities

総合は、中の下ですね！

カジノも近く、場所は良いです！ ただし、設備が古く、シャワーやトイレは古くウォシュレットもなく最悪です。 地下一階のマッサージは、気持ちいいのでおススメ。 歯ブラシないです。有料ならありますが、コンビニで買っていったほうが安く、良いものです。
Stayed 2 nights in Dec 2018

8/10 Good

HADONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮았어요
Stayed 1 night in Dec 2018

2/10 Terrible

GIYEOL

Disliked: Cleanliness, staff & service, property conditions & facilities

최악 그 자체.. 두번 다시 가지 않겠습니다.

웬만하면 후기 안남기 성격이 아닌데, 정말 최악이라 이렇게 남겨놓습니다. 호텔스닷컴에서 특가로 28만원으로 예약했습니다. 전 세계 어디에도 이가격에 이런 서비스는 없었습니다. 해운대랑 가깝다는 접근성 때문에 이렇게 비싼거라면 이해가 갑니다만.. 30만원 가까이주고 이런 서비스받을 줄 상상도 못했습니다. 오후 2시쯤 체크인하고 온도를 높이고 티비를 좀 보려고 했는데.. 아무리 기다려도 온도가 올라가지 않고 2시간 동언 추워서 벌벌 떨었습니다. 프론트에 전화해서 너무 춥다고 온도 조절이 안된다고 이야기하니... 원래 낮에는 난방을 키지 않고 밤에만 난방을 킨다는 어이없는 대답을 들었습니다. 너무 황당해서 일단 전화를 끊고.. 이돈으로 이딴 서비스를 받을봐에 차라리 모텔에서 자는게 더 따뜻하고 더 좋겠다는 생각이 들었습니다. 다시 전화해서 당장 환불해달라고 했더니.. 그제서야 한 등급 높은 방으로 옮겨 주겠다고 하여, 그렇게 해달라고 해서 방을 옮겼습니다. 그리고 그다음날 아침 조식을 먹을때도 정말 황당했습니다. 조식을 먹으러 가니 다른 호텔들 처럼 당연히 슬리퍼를 신고 외투를 입지 않고 로비로 갔습니다. 날씨가 영하의 날씨인데 난방도 전혀 하지않고.. 따뜻했던 커피가 10분만에 아이스커피가 되어 버렸습니다. 한 여름 휴가철때 예약하기 힘든 성수기가 아니라면 절대 이 금액으로 이런 호텔은 절대 두번 다시 예약하지 않겠습니다.
Stayed 1 night in Dec 2018

6/10 Okay

Daggi, Rostock

Liked: Cleanliness, room comfort
Das Hotel liegt sehr zentral am Strand. Leider hat es seine besten Jahre hinter sich und müsste komplett modernisiert werden. Es hat noch den Charme der 70er Jahre.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and i had a very comfortable stay. Right next to the awesome Haeundae beach
Stayed 1 night in Nov 2018

6/10 Okay

YOUNG, SEOUL

Disliked: Property conditions & facilities
평일이었음에도 불구하고 구석지고 허름한 방으로 배정, 시설 노후화등으로 많이 불편하였고 유쾌하지 못한 여행이었음
Stayed 1 night in Nov 2018

8/10 Good

Mocchie, Osaka Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルで、気持ちよく滞在出来ました。
Stayed 2 nights in Nov 2018

10/10 Excellent

Sung Kwan, 수원

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하고 조용했습니다.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

room to hot

room 1319 was/is extremely hot and stayed hot. When I checked in I asked to use the restroom. The hostess told me it was upstairs. In fact it was in the lobby. Go figure? Also I recommend the hotel have face cloths plus I thought it was cheap and un-classy for them to ask for 2,500 won for a tooth brush. I expect more from hotel of this caliber. The only good thing was a view of sea/beach
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

ローケーション

ローケンションは抜群によい。建物は古い。 コストパーフォーマンス50点
Stayed 2 nights in Jun 2018

8/10 Good

EUNYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

부산가족여행

시티뷰였는데 부분오션뷰로 무료업그레이드 감사했어요. 침대 높고 푹신해서 맘에 들었어요. 조식도 괜찮았고 체크아웃후 산책때 가방 맡아주셨고, 호텔나갈때까지 무료주차할 수 있게 배려해 주셨어요. 스파가 있어 좋은 대신 유료라 좀 아쉬웠네요.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다. 레노베이션 한 시설 좋았고 사우나 시설도 좋았습니다. 다만 사우나 요금이 너무 비싸다고 느꼈는데 조금 조정이 되면 좋겠습니다.
Stayed 2 nights in Nov 2018

10/10 Excellent

YONG YEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해운대 바로 옆에 호텔이 있어 경관이 참 좋았고 쾌적했습니다
Stayed 1 night in Nov 2018

4/10 Poor

KBS, Seoul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
해변에서는 가까워 산책하기에는 좋지만 전반적으로 오래된 시설에 낡은 탁자와 의자 그리고 침대보는 다시 이 호텔을 이용하기에는 비추천입니다.
Stayed 1 night in Nov 2018

8/10 Good

sangro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해운대에 위치한 호텔로 해운대를 느낄 수 있는 좋은 호텔임, 주위 먹거리 타운도 훌륭함
Stayed 1 night in Nov 2018

8/10 Good

Shuk Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位於海雲台沙灘边，環境舒服，週邊好多食肆，乘坐地鐵或巴士都好方便，房間舊咗D不過好整潔，這次住5晚是我第二次住，雖然價格不算平但仍都值得推薦。不過今次要提就是幫我哋做check in 的小姐無笑容，不熱誠。
Stayed 5 nights in Oct 2018

4/10 Poor

Judy

Disliked: Property conditions & facilities, room comfort

Not the room pictured, misleading

The room looked nothing like the picture online. The carpet was old and wrinkled, the room was dated, the bed was uncomfortable.
Stayed 1 night in Nov 2018

6/10 Okay

Young-Bo

Liked: Cleanliness, room comfort
Disliked: Staff & service

좋은 위치 그닦 인상적이지 않은 서비스

호텔 위치나 시설은 전체적으로 나쁘지 않았으나 약간 낡고 amenities가 거의 없었으며 서비스가 떨어졌음. 관리비용을 최소화 하려는 느낌이 듬
Stayed 1 night in Oct 2018

8/10 Good

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ggood hotel that mach description on website. All facility's needed. Will recommend the hotel and will stay there next time.
Stayed 1 night in Oct 2018