-The room looked just like the pics. When we arrived to our Jr. Suite our room was clean, fridge cold and so was the A/C! Huge shower with two sinks. Plenty of counter space and a little shelf for all your toiletries, etc. Which was a big plus when u have girls sharing a bathroom. The bed was comfy. I really liked the fact that beside the bed was a little shelf and it had light switches.
-One of the great things about the rooms here is that you could not hear the other guests. Our room was close to all conveniences of the hotel (pool, restaurant, reception and exit).
-Breakfast had a number of buffet options. I LOVED the banana pancakes! The pool was perfect for when the beach was a bit too sunny. It was clean & nicely decorated.
-The rooms were cleaned everyday and they always did a fantastic job. Sometimes there were insects around or in the room. Its the carribean, you have to expect bugs.
-Big Plus for the hotel having a security guard patrolling every night around seven pm or so. Plus, they close the gate around nine pm so only the guard can let you in. This was great!
-They were ALL more than willing to offer directions, call you a taxi or answer any other questions you may have. I liked the fact that they werent constantly in your face. They were there when we needed them. Of all the staff, the Italian Manager was our favorite. He was very helpful & went above & beyond to make sure we enjoyed our stay. THANK YOU & we cant wait to return to Totem Hotel
