Cairns City Palms

4.0 star property
Motel with an outdoor pool, near Cairns Performing Arts Centre

Choose dates to view prices

Cairns City Palms is steps from Cairns Central Shopping Centre, offering a daily manager's reception and reliable in-room WiFi. The outdoor pool area has comfortable sun loungers and gardens. The staff consistently earns praise for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services
The current price is AEDย 323
AEDย 355 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior King Suite

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin or Triple Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Two-Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 6 min walk - 0.6 km
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.6 km
  • Cairns Base Hospital - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 16 min walk - 1.4 km
  • Esplanade Lagoon - 4 min drive - 2.5 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • โ€ชMuddy's Cafe - โ€ฌ12 min walk
  • โ€ชYum Sing - โ€ฌ10 min walk
  • โ€ชCock & Bull - โ€ฌ4 min walk
  • โ€ชBayleaf Balinese Restaurant - โ€ฌ7 min walk
  • โ€ชThe Quack Coffee - โ€ฌ7 min walk

About this property

Cairns City Palms

Upscale motel near Cairns Central Shopping Centre
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Express check-out, express check-in, and outdoor furniture
  • A vending machine, concierge services, and free newspapers
  • Coffee/tea in the lobby, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cairns City Palms boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Highchairs and children's dinnerware
  • Egyptian cotton sheets and down comforters
  • Bathrooms with showers and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and toasters

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Check-out is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground, and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

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Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 230 out of 498 reviews
Rating 8 - Good. 188 out of 498 reviews
Rating 6 - Okay. 48 out of 498 reviews
Rating 4 - Poor. 21 out of 498 reviews
Rating 2 - Terrible. 11 out of 498 reviews

Reviews

8/10 Good

Pete

Liked: Cleanliness
Clean, very helpful reception. Can be a bit noisy as by busy road and on flight path
Stayed 1 night in Nov 2025

8/10 Good

Nilmini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was adequate for our atay
Stayed 3 nights in Oct 2025

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room handy to shops and restaurants in a very good position
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to city and airport. Clean facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Staff were wonderful, very helpful and went rhe extra distance for us.
Stayed 21 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!โ€
Stayed 2 nights in May 2025

8/10 Good

VICKI

Liked: Cleanliness, staff & service
We did enjoy a very delicious Indian restaurant on the corner nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Yuanqi

Liked: Cleanliness
good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday. Rooms are clean, generous size, beds are comfy. Special treat in the morning free coffee, juice and scones in the motel lounge. Washing machine is very handy. Great place to stay. Can recommend it. ๐Ÿ™ thanks
Stayed 14 nights in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Great old motel, comfortable and very clean but this time I had a front room facing the highway that was incredibly noisy.
Stayed 1 night in Aug 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy access, the staff were very helpful. I'd left my phone charger behind and received a phone call 5 or 10 mins after we'd handed in the key, we were on our way to the train station to go on the Kuranda Scenic Railway trip so the lovey lady held my phone charger in the office with my name on it so I could collect it on our return. I was very grateful. Thank you ๐Ÿ˜Š
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful Hotel
Stayed 1 night in Jan 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed overnight before catching a plane and it was very clean and comfortable. I would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Meike

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to city centre (around 20min) and short walk to esplenade. Bus stop very close by.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely apartment, very comfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Jeanine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! very old ,extremely noisy, the bed was very cheap and uncomfortable, smells bad, toxic chemicals they used for the room, for sure the owner writes the reviews. This is not even a one star hotel.
Stayed 2 nights in Oct 2025