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Retamas Hotel

3.0 star property
Relax with a cup of coffee from the cafe or enjoy a drink at the bar. Take care of essentials like laundry and tour planning in this convenient retreat.

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At Retamas Hotel, start your day with continental breakfast and a visit to the coffee shop/cafe. Enjoy in-room WiFi, unwind at the bar, take advantage of laundry facilities, luggage storage and tour/ticket assistance - all while appreciating free self parking and newspapers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Bar
  • Laundry

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20496153708

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Retamas Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Retamas Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Retamas Hotel?

Check-out is at noon.

Does Retamas Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Retamas Hotel located?

Situated in Cajamarca, this hotel is within a 10-minute walk of Cajamarca Cathedral, Cajamarca Plaza de Armas, and Iglesia de San Francisco. Ransom Room and San Francisco Church are also within 10 minutes.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

10

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

4/10 Poor

LUIS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed to the plaza only 4 blocks
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Luis

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Bad service
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Enrique A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel bueno, acorde a la tarifa cobrada. Las habitaciones buenas, completas, limpias. El personal de recepcion mal instruido en temas de reservas a traves de una pagina web. De arranque la recepcionista me dijo que no entregaban factura y que le reclamara la factura DEL HOTEL!! a Despegar.com. Que como me iban a dar factura si Despegar.com no les habia pagado todavia.!!!!! Que la tarifa no incluia desayuno!!!! tuve que demostrarle entrando a la pagina web de Hoteles.com y mostrarles que si estaba incluido el desayuno y me contesto "es un error ..."; despues de algunas precisiones se vieron obligados a reconocerme el desayuno. Que por cierto fue bueno un desayuno americano. Despues de mucho reclamar, entendieron que ellos me debian dar una factura, para lo cual accedi a pagar el IGV adicionalmente a la tarifa ya pagada de acuerdo a la reserva, y de acuerdo a lo especificado aqui en la pagina de Hoteles.com, me cobraron un adicional incluso de mas aduciendo que habia otros impuestos mas, como el impuesto a la renta!!!. Y al final me enviaron a mi whatsapp, por que no dan la factura inmediatamente, una Factura por un valor menor a lo pagado. Evadiendo impuestos. Defintivamente no recomendado para personas que van por viaje de trabajo y que necesitaran factura.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

ERICH

Liked: Cleanliness, property conditions & facilities
😀 Personal / Lage / Schlafzimmer / Bett / Dusche / Frühstück / Kühlschrank im Zimmer 😕Keine WC-Bürste 😕
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Cesar Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valio muchisimo la pena ir a conocer Cajamarca y estar en un luigar tan acogedor con el trato tan gentil del personal y señor que te recoge del aeropuerto. Vale la pena, no se arrepentirán. PD: pidan la contraseña del wifi =(
Verified

10/10 Excellent

MILUSKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amables

Muy buena atención, amabilidad y limpieza. solo una pequeña observacion. cambiar las almohadas que sean mas suaves.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

El personal del hotel fue muy amable y colaborador durante toda mi estadía. El hotel está localizado cerca de la plaza de armas, tiene cerca un mini market, restaurants y otros. El único problema fue el wifi que no funcionó. Pero en general muy bien. Retornaré a este hotel en mi próximo viaje a Cajamarca.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Luis

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Enrique

Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019