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HM Isabela - Adults Only

4.0 star property
Adults-only hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

whala!isabela on Santa Ponsa's sunny shores offers a peaceful getaway. Swim in the outdoor pool, relax in the garden, or sip cocktails at the poolside bar. Practical amenities include dry cleaning and assistance with booking local tours and tickets.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Beach View

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony, Beach View

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

1 bedroom, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony, Beach View

1 bedroom, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Beach View

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 18 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View) | 1 bedroom, in-room safe, desk, free WiFi

Double Room, Balcony (Partial Beach View)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Terrace, Sea View

1 bedroom, in-room safe, desk, free WiFi

Superior Double Room, Terrace, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Calle Gran Vía del Puig de Teix, 1, Santa Ponsa, Calvia, Mallorca, 07012

What's nearby

  • Santa Ponsa Beach - 3 min walk - 0.3 km
  • Square Santa Ponsa - 16 min walk - 1.3 km
  • Palma Nova Beach - 5 min drive - 5.2 km
  • Port of Adriano - 7 min drive - 3.2 km
  • Katmandu Park - 7 min drive - 6.3 km

Getting around

  • Palma de Mallorca Son Fuster Station - 23 min drive
  • Palma de Mallorca Airport (PMI) - 28 min drive

Restaurants

  • ‪A Casa del Padrino - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Best Western Hotel Plaza Santa Ponsa Mallorca - ‬3 min walk
  • ‪Cafeteria Nepenta - ‬1 min walk
  • ‪Bar PACIFICO SOUL KITCHEN - ‬2 min walk

About this property

HM Isabela - Adults Only

Upscale hotel near Santa Ponsa Beach
At HM Isabela - Adults Only, you can look forward to a poolside bar, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), secured bicycle storage, and a 24-hour front desk
  • A vending machine, tour/ticket assistance, and luggage storage
  • Multilingual staff, ATM/banking services, and a billiards/pool table
Room features
All 156 rooms include comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

All inclusive details

All-inclusive room rates at HM Isabela - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

whala!isabela
HM Isabela - Adults Only Hotel
HM Isabela - Adults Only Calvia
HM Isabela - Adults Only Hotel Calvia

Frequently asked questions

Does HM Isabela - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is HM Isabela - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Isabela - Adults Only?

HM Isabela - Adults Only doesn't offer parking.

What time is check-in at HM Isabela - Adults Only?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at HM Isabela - Adults Only?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at HM Isabela - Adults Only?

Some rate plans available at this property are all-inclusive.

Where is HM Isabela - Adults Only located?

Nestled on the beach, this Santa Ponsa hotel is within 1 mi (2 km) of Santa Ponsa Beach and Square Santa Ponsa. Platja de La Romana and Playa de Tora are also within 3 mi (5 km).

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HM Isabela - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 109 reviews
Rating 8 - Good. 41 out of 109 reviews
Rating 6 - Okay. 16 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 5 out of 109 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 glorious night at this hotel and absolutely loved it! The food is fantastic, the staff are so lovely and there was always a free sunbed! Everything is lovely, clean and quiet. We will absolutely be returning!
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great that we even decided to stay longer.
Stayed 7 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location for the beach, bars and restaurants. The staff were friendly and efficient. Overall it is a lovely hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Renovated, clean, modern, super service. Had a room without seaview first and it was great. Decided to stay longer and received a new room for 2 more days with seaview, which was even greater! Breakfast and dinner food choice was amazing! Location is basically "on the beach". 10/10! Definitely coming back.
Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Amenities
This place is new and spotless The beds are really comfortable and the rooms are clean ( with a mini fridge that actually works ) It was probably the time of year but there was nothing going on at this hotel Its more of a hub if you are going to be going out and about, vety centeral to the beach And yes i would stay here again
Stayed 2 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff!

The staff is what sets the hotel apart! Keep it up!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff are amazing at the hotel. Absolutely loved all the bar staff. Jose, Raul, Gloria, Christian…. Everyone made this holiday for all of my family. Amazing memories made.
Stayed 7 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It‘s near the beach and it’s super modern and everybody is friendly and when you need something they immediately help you. There a lot of people from around the world. The hotel room was perfect too for two people, everything is clean, you have a TV and a lot of services like renting a bike, bar, food and pool. It’s also very calm not noisy. I would recommend it! :)
Stayed 3 nights in Aug 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look and feel of the hotel but we had a badly smelling bathroom that smelt like rotting sewers and drains but the hotel were good and moved us and we loved our new room with no issues. David, the lifeguard, was the stand out though with his attention to detail and going above and beyond the care for my mum to make sure she had assistance in and out of the pool due to mobility issues and was keeping an eye on her being in the sun too much in case she got heat stroke. Lovely and funny guy that loves his job and people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel perfect location food was lovely every day rooms very clean only negative was our view on balcony was awful (room139) so maybe pay extra for a sea view and only 1 plug socket in room’s but overall would definitely recommend
Stayed 3 nights in Apr 2023

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Amenities
We booked all inclusive, but we were treat completely differently to paying customers. No fresh cocktails, only vending machine style with zero alcohol. Food was poor, ate out most days
Stayed 7 nights in Jul 2022

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in ver good location and recently refurbished. Nice reception and lobby area. Rooms are quite small and basic but in good condition. We stayed all inclusive… drinks available 11am-11pm. Food was all buffet for break lunch and dinner and was nice enough, the same everyday. No snack bar as such, instead they did a snack buffet which ranged from day to day and times not always what advertised. Very limited at snack time to pizza and chips and a few cold meats and cheese. Pool area nice but not a lot of sun loungers instead they have Bali beds which you need to pay for. These lay empty for most of our stay would be better replaced with sun loungers. Would stay again due to location but not sure I would pay for the all inclusive.
Stayed 3 nights in Aug 2024

6/10 Okay

Seija

Liked: Cleanliness

Great location, but management sucks!

Keskitasoinen hotelli. Loistava sijainti. Henkilökunta mukava, paitsi respan mieshenkilö joka yleensä oli päivisin töissä. Ei todellakaan ollut mies oikeassa ammatissa, epäkohtelias tyyppi! Aamiasbuffa oli ok, mutta astioiden kanssa oli melkoista sähläystä. Kahvikupit, lusikat ja lasit aina loppu. Henkilökunnan aika meni niiden kuskaamiseen. Huoneet ja pesuhuone hieman kulahtaneet, sängyt ok mutta eivät mitkään huippuhyvät. Huonoselkäiselle ei olleet mitkään hyvät. Siivous toimi. Aikaista aamiaista emme saaneet lupauksista huolimatta! Decent hotel. Location great. Staff nice except that guy who worked at reception at daytime, do not fit for customer service! Rude person! Breakfast ok, but amazing hassle with coffee cups, glasses, bowls and spoon. Always had to wait them! Should buy more dishes! Staff’s time goes to take dishes back and forth! Rooms were bit dated, but worked. Shower was ok, but water splashed to floor and because wasn’t any drainage had to always dry with towels afterwards. AC worked ok. Beds wasn’t bad but to persons with bad back might not be satisfied. Early breakfast promised for the morning we left, asked from two different persons at reception but wasn’t anything for us! We had couple diabetics at the group and they would really needed some breakfast. If would known that we would prepare for that buying some food.
Stayed 7 nights in Sep 2023

8/10 Good

Franck

Liked: Amenities
Spacieux et vue dur piscine
Stayed 5 nights in May 2025

10/10 Excellent

frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean , nice pool and Bar , great location , but no parking
Stayed 1 night in Sep 2025

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, leckeres Essen, super Bar..wir haben uns sehr wohl gefühlt
Stayed 7 nights in Aug 2025

8/10 Good

gavin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel. Good location, close to the beach. Food good, lovely staff. Rooms clean, decent swimming pool. Drinks package needs looked at. Not clear as AI was local spirits. Next step up PREMIUM 15 euro pppd. Another step up you had to pay for. Not ideal. The fact that there is no entertainment in the hotel was not good. This forced people to go outside the hotel for something to do. This will be losing a lot of money for the hotel as not everyone was on AI. The wardrobe space needs attention. There is nowhere to hang long garments and even shirts get crumpled at the bottom as the space is so small.
Stayed 10 nights in Aug 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities
Das Hotel ist über alles in Ordnung, gut gelegen, sauber - jedoch ist es ein Unding, dass die Qualität der All Inclusive Getränke bei den Cocktails dem billigsten Fusel entspricht. Zudem muss man nach 22 Uhr die Getränke bezahlen. Das Essen ist Ok, aber geschmacklich eher mittelmäßig. Zudem ist die Öffnungszeit des Pools( recht schön und sauber!) gewöhnungsbedürftig. Vor 9:00 und nach 19:00 darf man ihn nicht mehr benutzen. Alles in Allem ein ordentliches Mittelklasse Hotel mit deutlichem Potential nach oben.
Stayed 8 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matratzen waren etwas zu hart. Ansonsten alles super
Stayed 4 nights in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Very clean and nicely decorated. Cleaning of rooms is hit and miss - if you put a 'come back later' sign on your door you may not get your room cleaned at all that day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Breakfast was excellent, lots of selections. Pool was nice and chilled.
Stayed 3 nights in Jun 2025

6/10 Okay

Timo

Liked: Amenities, property conditions & facilities
Hotalanlage an sich sehr schön. Super Lage und neu. Personal eher unfreundlich und nicht wirklich hilfsbereit. Vorallem an der Rezeption wirkt das Personal etwas lustlos. Die Reinigung des Zimmers ist okay, könnte aber durchaus besser sein. Eine frische Rolle Toilettenpapier sollte möglich sein.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sibylle

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel wurde nach dem Umbau sehr schön. Die Zimmer sind recht klein, aber sauber und es fehlt an nichts. Das Morgenbuffet ist riesig und sehr fein. Alles was man sich zum Frühstück vorstellen kann.
Stayed 4 nights in May 2025

8/10 Good

Rhianwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Lovely hotel in a great location near the beach. The food was decent but the all inclusive drinks options were very limited. Lovely rooms, everywhere in the hotel was very clean and the staff were all very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibrant hotel, friendly staff and very very clean. Perfect location also
Stayed 4 nights in Apr 2025