"It was almost impossible to reach on the phone before arriving and checked in was over an hour wait"

"I’ve been in MeliaPunta Cana Level several times but this time was a total disappointment. Quimera the main restaurant, served the same boring and poor quality menu every day. My Consierge wasn’t helpful at all, making my restaurant reservations at anytime but the one I requested (they were not even full). The beach (water and sand) was full of seaweed while the other beaches on both sides of The Level were clean. I couldn’t used the pool because I’m allergic to the cleaning chemicals so I...