County Hotel, in the shopping district's center, offers free in-room WiFi and English breakfast options. The property features dry cleaning/laundry services, a welcoming bar, and a restaurant. Guests consistently praise the central location and helpful staff.
Located in Carlisle, County Hotel is in the city center and near a train station. Tullie House Museum and Gallery and Carlisle Guildhall are cultural highlights, and some of the area's attractions include AMF Bowling and Magic Castle. The Sands Centre and Walby Farm Park are also worth visiting. Guests love the hotel's central location. Visit our Carlisle travel guide
9 Botchergate, Carlisle, England, CA1 1QP
What's nearby
Bitts Park
11 min walk - 0.9 km
Carlisle Castle
12 min walk - 1.1 km
University of Cumbria
7 min walk - 0.7 km
Carlisle Cathedral
8 min walk - 0.7 km
The Sands Centre
12 min walk - 1.1 km
Getting around
Carlisle Station
1 min walk
Newcastle Intl. Airport (NCL)
70 min drive
Restaurants
The William Rufus
1 min walk
Woodrow Wilson
2 min walk
The Griffin
1 min walk
Casa Romana
3 min walk
BrewDog Carlisle
1 min walk
About this property
County Hotel
Hotel in a shopping district
At County Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
English breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
2 meeting rooms, an elevator, and a 24-hour front desk
Luggage storage, smoke-free premises, and a banquet hall
Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 84 rooms offer amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with satellite channels
Electric kettles, heating, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Carlisle Station Hotel, Sure Hotel Collection by BW
English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Gallerie
Things to do
Piano
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
3 floors
Banquet hall
Built in 1896
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately GBP 11.00 per person
Self parking fee: GBP 8.00 per night
Pet fee: GBP 20.00 per pet, per stay
Service animals are exempt from fees
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out fee: GBP 20.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle
Frequently asked questions
Is County Hotel pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at County Hotel?
As of 12 March 2026, prices found for a 1-night stay for 2 adults at County Hotel on 17 March 2026 start from AED 188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 8.00 per night. Limited spots are available.
What time is check-in at County Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at County Hotel?
Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).
Where is County Hotel located?
Located in the heart of Carlisle, this hotel is within a 10-minute walk of Carlisle Guildhall, Green Market, and Carlisle Cathedral. University of Cumbria and Tullie House Museum and Gallery are also within 10 minutes. Carlisle Station is only a 2-minute walk and Carlisle Railway Station (CXX) is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
County Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
7.6
Location
8.0
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 277 out of 1009 reviews
10 - Excellent
277
Rating 8 - Good. 346 out of 1009 reviews
8 - Good
346
Rating 6 - Okay. 194 out of 1009 reviews
6 - Okay
194
Rating 4 - Poor. 103 out of 1009 reviews
4 - Poor
103
Rating 2 - Terrible. 89 out of 1009 reviews
2 - Terrible
89
Reviews
10/10 Excellent
Heather
25 January 2026
Great location
Lovely big clean room
Very reasonable price
Helpful nice friendly staff
Would stay here again for sure
What a lovely place to stay ❤️
Only a 5 minute walk from the train station very friendly
I stayed and took my dog the hotel staff were very helpful and friendly
My room was beautiful a massive bed which my dog enjoyed 😂
The breakfast was very nice
I can’t wait to go back and stay again
Thank you for having us x
Staff were welcoming, polite and courteous. Room was clean and tidy. Enjoyed our one night stay.
Thomas
Stayed 1 night in Dec 2025
10/10 Excellent
Dawn
4 October 2025
Liked: Cleanliness, staff & service, amenities
Fantastic location to the train station and shopping area.
Dawn
Stayed 3 nights in Oct 2025
8/10 Good
Karen
21 December 2025
Liked: Cleanliness
Nice clean toom helpful staff, good breakfast.
Only issue is we had to pay £5 a day parking, this appears to be new. I feel that if you are staying at their hhotel parking should be free
Karen
Stayed 3 nights in Dec 2025
8/10 Good
Bruce
29 November 2025
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, good location, fab breakfast- thank you
Comfortable quiet room.
Staff very friendly. Good English breakfast
Mrs Sheila M
Stayed 2 nights in Oct 2025
4/10 Poor
Vira
12 November 2025
Liked: Staff & service
Disliked: Amenities
Old,hotel. Very noisy.
Vira
Stayed 1 night in Oct 2025
8/10 Good
Mark
9 January 2026
Liked: Cleanliness, staff & service, amenities
We were getting an early train from Carlisle and wanted to stay close to the station the night before. This hotel is literally across the road. We had a double bed with extra single bed room for 3 of us at a total of £42.
Overall the hotel is a bit dated, but beds were comfy and it was handy for plenty of restaurants and bars the night before.
Breakfast started at 7am after we left, so I can't comment on it. But there was a Costa across the road which opens at 6am.
Staff on check in and check out we're lovely and friendly.
We had a great night's sleep and were ready for the journey the next day.
Would absolutely stay here again
Great value for what we paid.
Mark
Stayed 1 night in Jan 2026
8/10 Good
Anthony
3 December 2025
Liked: Cleanliness, staff & service, amenities
Whilst previous reviews are correct in that the hotel is "tired" that aside the room facilities were fine, the shower was good, a switch next to the bed to switch off the main light (often there isnt one), adequate lighting and adjustable heating, tea coffee and a kettle and a comfy bed with 2 decent pillows so all round very good value for its position in Carlisle. Defo use again if in area.
A good size bedroom, very warm, friendly welcome from the staff. Very helpful staff. Good breakfast and coffee. Can't stress how much I appreciated the staff being so helpful. Would definitely stay again.
Receptionist was friendly and helpful. My room was clean and tidy and contained everything I required.
Marc
Stayed 1 night in Oct 2025
6/10 Okay
Robert
26 September 2025
Liked: Staff & service
Good location near the train station. Walking distance to many places of interest, restaurants and shops. Lift was fairly dodgy but it seems there are plans afoot to replace it. Room was a little run down but beds were OK and shower was hot.
Hotel nice and big rooms comftable stay would stay again
Verified traveler
Stayed 2 nights in Jan 2025
6/10 Okay
Vicky
3 November 2025
Liked: Cleanliness
The room could do wish a refresh, but for the price, it was acceptable. The bed was comfortable, but the bedroom door was very heavy to open, and I couldn't understand why the main bedroom light switch was on the wall behind the door, which when first entering the room you can't see because the door is in the way. Staff were lovely but the lift wasn't working. Good location, close to the train station and town.