Case Peschiera-Lu Fraili Vacations

"A lot to unpack here but basically I would not come back. The best way to summarize it is this is a decent 4 star hotel but a terrible 5 star hotel. They say they are one and they charge like there are one but they are far from it. To start is they forgot to pick me up from the airport. They did compensate by giving me a free lunch but neither the concierge nor the manager came to apologize. The rooms are super small and all furniture is dated. They are patches on the wall for repairs that are...

"Quite possibly the most dishonest hotel I've stayed at.  Whilst it's beautiful and serene, with a lovely beach, please be warned of some of the practices deployed by staff.  We booked an airport transfer upon arrival: the driver arrived at the exact time of us landing (which cabbie does this??) and we were charged a wait time. There was no allowance made for customs or luggage. Very cheap tactic.  They also tried to charge an extra night city tax, which we had not occupied the hotel.  We...

"Nice facilities and friendly client service"

"Hotel property is great (even though it’s not in the beach , and there is a great view from the pool deck. Our issue is more about our booking. Initially we booked two rooms but after coming to the hotel we saw that we actually booked a room and a two bedroom studio. We told the hotel and Expedia that we want to move to the studio and vacate the room. The hotel staff actually told us to do that but the hotel and Expedia refused to refund the room we did not use so we ended up spending $1200...

"Beautiful property. We had a car so needed to drive to see other beaches , restaurants etc. Our room was clean but very outdated. You had to leave a deposit of 20 euros per beach towel. None of the beach towels matched, they looked as if they were left behind my guests at some point. We arrived around 1 after we landed in Olbia. We could not get a beach chair. The resort only had 10-12 on the beach. Absurd considering the number of guests! There are a decent number of lounge chairs by the pool...