"After booking a 2 bedroom apartment again from a previous stay, last time we stayed there the lifts were broken and made a horrendous noise all night and we couldn't sleep, as our room was right next to the lift, we asked to move because we had no sleep, on our return this time I specifically emailed because of the noise last time, and the reply was they can't promise anything but will see what they can do, we got our room keys, and it was the directly next to the lifts again. One lift was being...
"I would return to the Hyatt in a heartbeat. Old school charm without the chintz feels. Elegant. Staff were lovely especially Ben in reception. Facilities were great. Bed was comfortable and the bathroom had the best amenities and shower pressure. Will try the breakfast next time. It was too busy (school hols). They even have a hotel dog Pixie (lab). V happy and impressed and it’s now my favourite Canberra hotel."