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Pacific Pensionne

2.5 star property
Guesthouse with free breakfast, near Ayala Center

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Pacific Pensionne offers a quiet retreat in central Santa Cruz. Start your day with free continental breakfast and end it at the manager's reception. Relax in the garden between exploring nearby historic sites, and recover with on-site spa services for tired travelers.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, desk, rollaway beds, wheelchair access

Single Room, 1 Twin Bed

Highlights

Air conditioning
HDTV
Private bathroom
Desk
In-room safe
Wardrobe or closet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | In-room safe, desk, rollaway beds, wheelchair access

Honeymoon Double Room

Highlights

Air conditioning
HDTV
Private bathroom
In-room safe
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (A)

In-room safe, desk, rollaway beds, wheelchair access

Family Room (A)

Highlights

Individually furnished
Air conditioning
HDTV
Private bathroom
Desk
In-room safe
Wardrobe or closet
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (B)

Family Room (B) | In-room safe, desk, rollaway beds, wheelchair access

Family Room (B)

Highlights

Air conditioning
HDTV
Private bathroom
Desk
In-room safe
Wardrobe or closet
  • 24 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Single Room

In-room safe, desk, rollaway beds, wheelchair access

Single Room

  • Sleeps 1

Matrimonial Double Room

  • Sleeps 2

View all photos for Premiere Family Room A

In-room safe, desk, rollaway beds, wheelchair access

Premiere Family Room A

  • Sleeps 3

View all photos for FAMILY ROOM Premier Family B

In-room safe, desk, rollaway beds, wheelchair access

FAMILY ROOM Premier Family B

  • Sleeps 4

Premier Double Room

  • Sleeps 2

About the neighborhood

Map
313-A Osmena Boulevard, Cebu City, Cebu, 6000

What's nearby

  • University of San Carlos - 8 min walk - 0.7 km
  • Osmeña Fountain Circle - 8 min walk - 0.7 km
  • Mango Square - 8 min walk - 0.7 km
  • Colon Street - 13 min walk - 1.1 km
  • Magellan's Cross - 20 min walk - 1.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Veggie Mart - ‬4 min walk
  • ‪The Good Cup Coffee Co. - ‬5 min walk
  • ‪Harrison Park - ‬2 min walk
  • ‪Angelica Bakeshop - ‬3 min walk
  • ‪Chowking - ‬3 min walk

About this property

Pacific Pensionne

Guesthouse near SM City Cebu
At Pacific Pensionne, you can look forward to free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant, Pacific Cafe, offers breakfast, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar.
Other perks at this guesthouse include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, luggage storage, and coffee/tea in the lobby
Room features
All 71 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Pacific Cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 250.00
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 950.00
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 11 and January 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PHP 400.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: PHP 250.00 (subject to availability)
  • Late check-out fee: PHP 950.00 (subject to availability)
  • Rollaway bed fee: PHP 400.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pacific Pensionne
Pacific Pensionne Cebu
Pacific Pensionne Motel
Pacific Pensionne Motel Cebu
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Hotel Cebu City
Pacific Pensionne House Cebu
Pacific Pensionne House
Pacific Pensionne Guesthouse Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Cebu City
Pacific Pensionne Guesthouse
Pacific Pensionne Guesthouse Cebu City

Frequently asked questions

Is Pacific Pensionne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Pensionne?

Check-in begins at 2 PM. Early check-in is available for a fee of PHP 250.00 (subject to availability).

What time is check-out at Pacific Pensionne?

Check-out is at noon. Late check-out is available for PHP 950.00 (subject to availability).

Does Pacific Pensionne provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Pensionne located?

Located in Santa Cruz, this guesthouse is 0.3 mi (0.5 km) from Cebu Normal University and within 3 mi (5 km) of Ayala Center and SM City Cebu. Robinsons Plaza and Osmeña Fountain Circle are also within 10 minutes.

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Pacific Pensionne Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 18 out of 87 reviews
Rating 6 - Okay. 24 out of 87 reviews
Rating 4 - Poor. 26 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we'll maintained. Staff is great, free breakfast is good, great location. But lots of traffic pollution on the main streets.
Stayed 2 nights in Feb 2025

8/10 Good

bebelinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 15 nights in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean , air condition works good. Free breakfast perfect to send you on your day. Has TV but no wifi in the rooms, only in the reception area, which has ample seating.
Stayed 13 nights in Feb 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and the place is good but it's far from the Main Street so we have to walk meters away to get taxi. Well, when it comes to financial reason the place is an ideal one.
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was good about it was it was close to everything I wanted to be close to But apart from that not a good look.
Stayed 18 nights in Sep 2019

4/10 Poor

Jen, Davao

Disliked: Cleanliness, amenities, property conditions & facilities
There were cocroach in the room...i asked help to one of their staff for their tv he just told me he will follow later but did not bother to check...wifi is poor..breakfast is poor....
Stayed 2 nights in Oct 2019

2/10 Terrible

Elvie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

No elevator, phone is not functioning, no power outlets, small bed, old tv, lots of bedbugs. I got 6 bedbug bites. The linens are very itchy. Small room. Shower not functioning and no hot or cold water. Air con is not that cold. Packed breakfast was not given to us since we checked out early.
Stayed 1 night in Sep 2019

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great budget hotel

very clean great budget hotelroom friendly staff free breakfast very safe close to mall plenty of restaurants nearby
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is good in that it is close to many restauarants and attractions such as Ancestral House. In regards to the room - basic amenities (one toilet roll, one small sachet of shampoo and soap, 2 towels, tv with cable was provided). Free breakfast was included in price, the breakfast is very simple toast with a slice of ham or rice and two small sausages. Wifi is also provided in the room however it does disconnect often. Overall, you get what you pay for and for us we just needed a place to crash and shower after being out all day exploring!
Stayed 3 nights in Dec 2018

4/10 Poor

Yolanda, Manila

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is not comfortable to stay, as well as the bathroom. The amount paid is not compensated compared to other hotels in the city.
Stayed 1 night in Jul 2018

8/10 Good

Choungman

Liked: Staff & service, property conditions & facilities, room comfort

나름 괜찮았어요.

첫인상은 별로였습니다. 그런데 나름 직원들이 신경써주시고 열심히 도와주시려하는모습에 만족하게 4일을 보냈습니다. 식사는 그냥 현지식보다 조금 못할정도 아침엔 빵을 달라고하시는게 좋을듯하구요 식당직원분들도 상냥해서 그나마 좋았습니다. 와이파인 자주끊어짐을 감안 하세요^^

6/10 Okay

Verified traveler

Liked: Staff & service
Det var okej men mycket ljud på kvällen från gatan.
Stayed 1 night in Mar 2018

6/10 Okay

Wei Yi

Air Con. noise too loud
Stayed 1 night in Feb 2018

6/10 Okay

Wei Yi

Liked: Staff & service
Disliked: Property conditions & facilities

still good

service is good but Air con made big noise
Stayed 1 night in Feb 2018

6/10 Okay

Kristine, Manila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but the rooms are not clean. Polite staff. Good rate.

4/10 Poor

Endre

Disliked: Cleanliness, staff & service

Budget friendly, ok location

Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room, great service!

My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!

6/10 Okay

kk, k

Disliked: Property conditions & facilities, room comfort

設備は期待できないが清潔

お湯が出ない。 アリがトイレにたくさん出た。 トイレのタンクに水がうまく流れません。 窓があまりないので圧迫感がある。 椅子やテーブルがなかったけれど、頼むと持ってきてくれた。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Pacific Pensionne

Affordable cheap friendly staff close to eateries banka and transportation

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid the family room!

We are a family of 5 and rented a family room. We arrived late and left early. The lady at the reception was very Nice and helpfull. The room was bad! The room and bathroom were cleaned, but the Black between the tiles, on the walls, on the beds in the bathroom etc. needed paint and renovation to be clean. We left at 5:00 AM so I can't tell about the breakfast.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wont comeback! I swear

Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Quiet Stay

My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.

6/10 Okay

Dai, Japan

Liked: Staff & service
Disliked: Property conditions & facilities

便利な場所にある安いホテル

この場所で1泊1850円は安い。泊まるのに不自由はない。 蟻が沢山いたり、シャワーの出が悪かったりはするが、値段相応。

4/10 Poor

YU-ZHU, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

考量交通方便的可以參考....

離有些景點是蠻近的，還附很簡單的早餐，只是屋況有點糟，該翻修了吧？

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Noisy

Guest on others rooms were very noisy and I had no sleep the whole night