Find hotels near Chair 4, Big Bear Lake from AED 369

"It was nice pool was fun we enjoyed it. "

"There was a picture of fireplace in the room, but there is no working fireplace"

"NO DESK, no counter space; people upstairs ( I was in 202 ), were clomping around"

"No complaints. Nice, spacious, clean room."

"We were placed in room 18 and immediately yesterday i noticed the floor was extremely wet and damp, there was a mildew smell as well. So I called the front desk and they told me there were no rooms available to switch us out of. I have a 2 year old and a 3 year old so I am mainly concerned for their safety. Who knows how long the floor was wet for and if mold was forming. No one even came to the room to check on it for us. The wall plugs also didn’t work by the telephone so we couldn’t even charge our phones by the bed at all. The next morning I went back to the front desk and they told me they would let me know when a room is available but no one gave us a call to let us know. We were waiting outside the whole time after we had lunch and waited for a call because Idid not want my children to wait in the room. When I tried calling the hotel they kept hanging up on me and once I got a hold of someone they told me a room was available so we switched. I am outraged because they moved us into a significantly smaller room and there is no jets in the tub like we originally had which we had paid extra for. Was there no way they could’ve moved us into a bigger room just for the inconvenience? I asked if we can get compensated anything or get a complimentary night for all the inconvenience this has been the worst experience and I have documented everything for my safety but all they said was that we can write a review. I will be writing a very detailed review on all sites. Very angry"

"The house is lovely and exactly as described. Very comfortable furniture and beds. The kitchen had everything we needed to cook dozens of awesome meals. We appreciated the large dining table as we did a big puzzle & played lots of games on it. The location is great and the level parking is a total bonus. Even though we visited in January we still BBQ’d a couple times and loved the option of both gas and charcoal grills. The jacuzzi was sparkling clean and a perfect temperature to relax in after long, exciting days. Our party of seven never felt crowded, in fact with numerous areas to “hang out” everyone enjoyed having some space to themselves. We are already in the planning stages to visit again this summer!Also a special shout out to Linda & the staff for outstanding management & top notch customer service. Thanks for having us!Robyn & family "

"The rooms were spacious with lots of storage. Everything was very clean and the staff was great. I would definitely stay there again. "

"The cabin is beautiful, the location perfect, and the surroundings a dream. Unfortunately, the cabin was dirty—filled with spider webs and spiders, and the vents were full of dust, as was the rest of the cabin. We are allergic to dust and struggled to breathe. The bathtub in the downstairs bathroom was dirty, with actual dirt in it. I am sad to report this, because if it weren’t for these issues, it would have been an amazing experience."

"Excellent location"