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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Guests start their day with a complimentary breakfast buffet before tackling work projects at the 24-hour business center at this welcoming Charlotte hotel

Choose dates to view prices

Hampton Inn by Hilton Charlotte/Matthews offers Southern hospitality with practical perks. Enjoy a free breakfast buffet, dry cleaning services, in-room WiFi, a fitness center, and a seasonal outdoor pool. Guests consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is AED 401
AED 462 total
includes taxes & fees
21 Jun - 22 Jun

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 952 reviews
The price is AED 419
AED 483 total
includes taxes & fees
31 May - 1 Jun
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Exterior
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
Matthews
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 952 reviews
The price is AED 419
AED 483 total
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on 21 June 2026 start from AED 401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Matthews Community Center, and Bowlero Matthews. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 302 out of 732 reviews
Rating 8 - Good. 214 out of 732 reviews
Rating 6 - Okay. 105 out of 732 reviews
Rating 4 - Poor. 58 out of 732 reviews
Rating 2 - Terrible. 53 out of 732 reviews

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was not well lite at night. Entrance of parking lot was a huge pot hole. Room was clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Sandie

Liked: Staff & service, amenities
Disliked: Cleanliness
Con: Not worth the price!! Place needs rehab. Lamp shades bent and riped, walls wavy with water damage, blood stain on bed, shady area, garbage on grounds, dog poo everywhere. PROS: Easy check in, loved the person that checked me in, so sweet, tipped them. Great breakfast and lady that was taking care of it. Tip her! When I’m treated good I treat back! Room was clean other than the things I mentioned. Restaurants and stores nearby, walking distance
This chair needed to be put out for the trash
Old blood stain, mattress was old and uncomfortable
Apparent major water damage not repaired
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to dining
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place in everyway! Good breakfast too.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Wanda

Everything was kept and was clean and staff were friendly and helpful
Stayed 1 night in Jul 2024