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Hotel Cailler

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Cailler

Indoor pool, 2 outdoor pools, sun loungers
Free daily buffet breakfast
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Exterior
Travelers find the best of Switzerland at Hotel Cailler with its 18-hole golf course and spa offering massages and facials. Enjoy a complimentary breakfast buffet, two restaurants for lunch and dinner, indoor and outdoor pools with sun loungers, and family-friendly mini golf.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast included
  • Spa
  • Bar
  • Parking included
  • Pool
The current price is AED 1,385
AED 1,465 total
includes taxes & fees
1 Dec - 2 Dec

Room options

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Junior Suite (North) | Premium bedding, minibar, in-room safe, desk

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South) | Premium bedding, minibar, in-room safe, desk

Junior Suite (South)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • Charmey Aventures - 6 min walk - 0.6 km
  • Charmey Gondola - 8 min walk - 0.7 km
  • Maison Cailler Swiss Chocolate Factory - 6 min drive - 5.6 km
  • Castle of Gruyeres - 15 min drive - 10.7 km
  • HR Giger Museum - 15 min drive - 10.7 km

Getting around

  • Gruyeres Station - 15 min drive
  • Bern (BRN-Belp) - 67 min drive

Restaurants

  • ‪Nestlé - ‬11 min drive
  • ‪Restaurant Hôtel de Ville - ‬14 min drive
  • ‪L'abri Des Marches - ‬14 min drive
  • ‪Le Chalet de Gruyères - ‬14 min drive
  • ‪McDonald's - ‬10 min drive

About this property

Hotel Cailler

Upscale family-friendly hotel near Charmey Gondola
Located close to Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course, and a terrace. Indulge in a massage, a facial, and a manicure/pedicure at the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, along with sun loungers
  • Free self parking
  • Wedding services, an elevator, and a banquet hall
  • Multilingual staff, smoke-free premises, and luggage storage
Room features
All 63 rooms feature comforts such as premium bedding and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Spa

Hôtel Rallye & Entrées aux Bains de la Gruyère

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 198 reviews
The price is AED 592
AED 642 total
includes taxes & fees
13 Nov - 14 Nov
Hôtel Rallye & Entrées aux Bains de la Gruyère

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cailler?

Self parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Check-out is at 11 AM.

Where is Hotel Cailler located?

This family-friendly Charmey hotel is located in the mountains, 0.4 mi (0.7 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and HR Giger Museum. Castle of Gruyeres and Château de Gruyères are also within 9 mi (15 km).

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Reviews

Hotel Cailler Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 92 out of 152 reviews
Rating 8 - Good. 50 out of 152 reviews
Rating 6 - Okay. 5 out of 152 reviews
Rating 4 - Poor. 5 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

Reviews

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ne vaut pas le prix ni le détour

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Stayed 1 night in May 2023

10/10 Excellent

Irène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 2 nights in Mar 2023

8/10 Good

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau week-end, le personnel est très professionnel et sympathique
Stayed 2 nights in Dec 2022

8/10 Good

Jacinte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon service (un tout petit peu moins bien au petit déjeuner) mais au souper, le serveur était top et c'était délicieux! Les bains sont toujours le grand plus de l'hôtel.
Stayed 1 night in Apr 2022

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist sehr schön und Gästeorientiert.
Stayed 1 night in Feb 2022

10/10 Excellent

Alessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme et tranquille, bon établissement pour ce ressourcer .
Stayed 1 night in Feb 2022

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle place et confortable

Conforme aux attentes
Stayed 1 night in Jan 2022

10/10 Excellent

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance chaleureuse pour un week-end coocooning

Merci à l'équipe fantastique du restaurant pour la magnifique soirée passée chez eux
Stayed 1 night in Nov 2021

10/10 Excellent

Annaliesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal!
Stayed 2 nights in Nov 2021

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très pro, l’accès aux bains est évidemment un grand plus. Buffet petit dej presque trop abondant.
Stayed 1 night in Nov 2021

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 4-Sterne Hotel

Sehr gutes Hotel. Sehr sauber, ruhig, grosse Zimmer sehr schöne Balkone. Auf dem neusten Stand. Grosser TV, Bett sehr bequem, Room Maintenance sehr effizient. Durchgang unterirdisch zum Thermalbad alles sehr sauber, aufpassen mit den Badschuhen, manchmal im Tunnel etwas rutschig, man darf nicht zu schnell laufen. Thermalbadzugang von 9 bis 21 Uhr mit Hotelbadge. Frühstücksbuffet und Service vorzüglich. Nachtessen top , gute Weinkarte, nicht günstig, aber 15 GM-Punkte Restaurant im 2020. Alle sehr auf Zack im Service aber top freundlich. Es gibt gar nichts auszusetzen. Gutes Hotel, würde sofort wieder buchen.
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveler

Preis Leistung schlecht
Stayed 2 nights in Aug 2021

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super et les bains aussi
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Feines Essen, sehr freundliche Mitarbeiter
Stayed 2 nights in Jul 2021

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé. Personnel très sympa et serviable. La chambre est bien équipée et jolie. Bon restaurant 👍
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le cadre - Le repas du soir en buffet.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Das Zimmer war schön, es gab Meringues und eine Tafel Cailler-Schokolade. Die Benutzung der Bäder, sehr wenige Leute. Freundliches Personal im Hotel wie im Thermalbad.
Stayed 1 night in Feb 2021

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber und in gutem Zustand
Stayed 2 nights in Sep 2020

10/10 Excellent

françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Personnel aimable et attentif au bien être de leurs hôtes. Le lit de mon mari était un peu fatigué et mériterait d’être changé. L’insonorisation n’est pas parfaite.
Stayed 1 night in Sep 2020