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"Michael at the front desk was a big help!"

"Room was very clean and updated. Definitely would recommend the East tower units."

"The only issue I have is that the prices inside are a little bit too high. Other than that I had a great stay. My kids had a lot of fun."

"I stayed there with my husband for a getaway, the staff were so welcoming and catering to our needs the hotel was very clean, I loved the restaurant inside the hotel, the pool was very clean and overall I was very happy with my experience here, I definitely will recommend Swiftwaters to my family and friends. I also will be coming back in the future"

"Great location - can walk EVERYWHERE, easy to handle, very convenient, everything you need."

"Love"

"Nice"

"no free breakfast"

"A five star hotel usually comes with a higher level of service and W fell a bit short. The biggest issue was the pool. You must have a bracelet to enter the pool. Bracelets are free with room and are available at front desk. I should’ve received or have been asked if I required said bracelets. Instead I was unaware and my wife and I went to the pool only to be embarrassed and treated like children. Staff simply said we couldn’t enter without bracelets. Nothing further and no sense of...

"Great for the price."

"Excellent, walkable location on Ben Franklin Parkway. Aging rooms are being renovated which may result in some dust and debris on your trip from the lobby to your room and undesirable noise from 0800 to ~1700. I stayed in a "renovated" suite - some finishes are updated and some furnishings were replaced, but it feels more perfunctory than functional. In the kitchen: the dishwasher wouldn't open because the oven handle blocks it, the microwave dims all the lights in the room, the fridge door...

"We stayed in the Diana's oasis, and the pool had a lot of dead flying ants floating. I also found live flying ants coming out from the bottom of the mirror. The front desk was empathetic and accommodating by giving us an upgraded room in the champagne towers. The pool was better but it was not heated like the prior room so we didnt not stay in it long. The champagne tower jacuzzi was not able to be used which was such a let down. It was chipping off little black pieces when I ran the water and...

"Clean & easy to check in/out"

"This place is my favorite. Has so much to offer for couples and families. I am big on clean and rooms and hotel always are. Food Trucks at the pool have great drinks. My kids love the pools - it’s just one of our best memories! Thank you!"

"Very centrally located"

"This facility was under renovation the entire time I was there . A lot of dust at the lobby and next to the restaurant and inside the restaurant by the windows. Restaurant is very very dark during the day and during the night , you can’t even see what you are eating . All the seating area in the lobby have stains and dirty and stained sofas and chairs . The material was disgusting. The breakfast buffet was the same every day and no variety of food ."

"You have to park with the valet which is a short walk to the front desk. HOWEVER, they have luggage carts available for free and the parking is free if your staying at the hotel. Just to note...we were driving from KC to Maine and back....we liked the hotel next to the casino."

"Excellent location and property very clean"

"Pretty decent stayed. Didn’t get to explore that much."