Find all hotels by Pentahotels in Chester

"Excellent breakfast, fresh hot and cold food with great choice of options. Staff were really helpful and friendly. Room was lovely and clean as was the rest of the hotel. Nice cozy bar. Excellent location for as we like to be near tourist attractions, restaurants and bars (all were 4-10 min walk from hotel) but off the main bit so it was quiet at the hotel. Close to railway also. "

"Room was nice. Staff helpful."

"So clean with kind and friendly staff. Great location can’t go wrong staying here. "

"Great location, great breakfast, loved the workout space and pool"

"Great hotel, highly recommended "

"Kind offer of a drinks voucher as we were leaving before breakfast was due to start. All great Thanks "

"Do not stay here. Everything that could be bad was. The heating was on maximum in the room which we couldn't control, maybe 30c in there when we arrived? The air con did not work and the window would not open. The wallpaper was coming off the walls and ceiling and the bathroom paint was peeling all over the ceiling. There was also rust and mould everywhere in the bathroom. I did ask for assistance at reception but they just said the air con was broken. I asked for a fan but it didn't arrive before we decided we could not spend the night there and sought alternative accommodation for the night. This hotel needs urgent refurbishment before it should be open to the public. "

"Poor connectivity in the area in general, WiFi was generally okay but completely open and 100% insecure. Hotel was good, rooms basic but in good condition, bathroom nice, beds comfortable enough. Staff on the whole were excellent. Bar open until late but don't have friends round as they refuse to serve due to "security""

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