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MainStay Suites Northbrook Wheeling

2.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for MainStay Suites Northbrook Wheeling

Lounge
In-room dining
Point of interest
Point of interest
BBQ/picnic area
Located close to Chevy Chase Country Club and Kohl Children's Museum, MainStay Suites Northbrook Wheeling provides dry cleaning/laundry services, a 24-hour gym, and a business center. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
The current price is AED 247
AED 279 total
includes taxes & fees
14 Sep - 15 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
8000 Capitol Drive, Wheeling, IL, 60090

What's nearby

  • Chevy Chase Country Club - 8 min drive - 7.0 km
  • Chicago Botanic Garden - 13 min drive - 19.1 km
  • Schaumburg Convention Center - 14 min drive - 17.3 km
  • Allstate Arena - 15 min drive - 15.0 km
  • Donald E. Stephens Convention Center - 15 min drive - 21.3 km

Getting around

  • Prospect Heights Station - 3 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪Yu’s Mandarin - ‬4 min drive
  • ‪Union Ale House - ‬8 min walk
  • ‪Fry the Coop - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Pizza Pavia - ‬4 min drive

About this property

MainStay Suites Northbrook Wheeling

Hotel near Allstate Arena
Located close to Chevy Chase Country Club and Kohl Children's Museum, MainStay Suites Northbrook Wheeling provides dry cleaning/laundry services, a 24-hour gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, smoke-free premises, and a TV in the lobby
  • A computer station, luggage storage, and a front-desk safe
Room features
All 141 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hawthorn Suites Northbrook
Hawthorn Suites Northbrook Wheeling
Hawthorn Suites Wheeling
Hawthorn Suites Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Hotel
Hawthorn Suites Wyndham Northbrook Hotel Wheeling
Hawthorn Suites Wyndham Northbrook Wheeling
Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Wheeling Hotel
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Wheeling
MainStay Suites Northbrook Wheeling Hotel
MainStay Suites Northbrook Wheeling Wheeling
Hawthorn Suites by Wyndham Northbrook Wheeling
MainStay Suites Northbrook Wheeling Hotel Wheeling

Frequently asked questions

Is MainStay Suites Northbrook Wheeling pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 10 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at MainStay Suites Northbrook Wheeling?

Self parking and extended parking are free at this property.

What time is check-in at MainStay Suites Northbrook Wheeling?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at MainStay Suites Northbrook Wheeling?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is MainStay Suites Northbrook Wheeling located?

Situated near the airport, this hotel is within 9 mi (15 km) of Chevy Chase Country Club, Kohl Children's Museum, and Allstate Arena. Rivers Casino and Schaumburg Convention Center are also within 12 mi (20 km).

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MainStay Suites Northbrook Wheeling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 338 out of 952 reviews
Rating 8 - Good. 296 out of 952 reviews
Rating 6 - Okay. 134 out of 952 reviews
Rating 4 - Poor. 84 out of 952 reviews
Rating 2 - Terrible. 100 out of 952 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient with check-in and check-out!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room
Stayed 1 night in Jul 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
sheets had blood on them, elevator broken, out of key cards, people smoking in building, flys in room, room smelled like cigarettes
Stayed 1 night in Aug 2025

4/10 Poor

Maier

Disliked: Cleanliness, property conditions & facilities
The property was run down and the elevator didn't work!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Amenities
Didnt know elevator wasnt working until I checked in.
Stayed 4 nights in Jul 2025

4/10 Poor

Rafael

Disliked: Staff & service
I did not like that i had heavy luggage and the elevator was out of service and the only way up was the stairs. Carpets where all dirty and with stains and bad smell. Room service only from 7am to 3pm if you need towels or bed sheets they wont give you clean one's. No breakfast included 😢.
Stayed 1 night in Aug 2025

2/10 Terrible

Olumide

Disliked: Staff & service, property conditions & facilities
Internet really mess up, lobby always smelling
Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It fairly inexpensive but it’s dirty, the staff is absolutely no help, the maids don’t know how to clean, can not get towels only between certain hours and of course I’m working those hours. I would not recommend.
Stayed 6 nights in Jul 2025

4/10 Poor

Chasidy

Liked: Amenities
Disliked: Cleanliness, staff & service
Place had a smell to it like a stench a lot of cigarette smoke. Very dirty carpets. Toilet did not work at all so I had to use the bathroom elsewhere
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have people with apps that can steal funds. They would not allow the theft. The people needing to theft were stolen from by someone else.
Stayed 6 nights in Jul 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not clean. Carpets all over the building are stained, the room smelled like stale smoke, and the one elevator was not working. The stairwell had old food and ripped carpet and the hallways smelled like smoke, dirty animals, and mildew. The curtains had stains on them, the armchair was ripped, just the overall condition of the property was poor and unkempt. Had the other hotels in the area not been sold out due to the National Card Show, we would have gone elsewhere. We will never stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for one person for leaving, better than apartment👍
Stayed 1 night in Apr 2025

4/10 Poor

Kenzie

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and smelled bad
Stayed 3 nights in Jun 2025

6/10 Okay

Jalie

Disliked: Amenities
Not good but not bad
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Property conditions & facilities
The property was well maintained, the room was nice. The only drawback was the receptionist. She was busy talking on her earbuds. Didn’t even greet me and didn’t talk to me. Didn’t tell me where the elevator was or if there were any carts to carry our baggage.
Stayed 3 nights in Jun 2025

4/10 Poor

John

Disliked: Amenities
The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included. My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 3 nights in May 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Strong foul odor in hallway and room. Bought Lysol to reduce smell Furniture is gross, stained, sticky, stinks. AC looks as mold is growing inside. Dirty walls Microwave filter was so greased over it couldn't be removed to rinse. Water pressure on shower was low and the first two nights didn't get hot. People living at hotel were sketchy.
Stayed 4 nights in Jul 2025

6/10 Okay

Stoyan

Liked: Staff & service
Ok for a night but there were several issues
Stayed 1 night in May 2025

2/10 Terrible

Naresh Kumar

Disliked: Staff & service
My 3 days of reservation was a complete waste. I had my son (5 years old) and my spouse travelling with me. I booked the hotel after checking on expedia website for late checkin. It clearly says checkin end time "Anytime" when i called the hotel around 7PM on my checkin date to inform about late checkin i was shocked to know that after 2AM my booking will be cancelled as "No Show" and the doors wont be open. Staff was very rude on the call.My flight to ORD was delay so i landed at 2:30AM. I had no other way. Expedia did not help me even after talking to them for almost an hour. I had to search for a day which was available far away. No refund was provided as well. Wrost experience - Never rely on expedia details and will never book mainstay anymore.
Stayed 3 nights in Jul 2025

2/10 Terrible

LUIS

Liked: Cleanliness, property conditions & facilities
Customer service does not exist.
Stayed 1 night in Jun 2025

6/10 Okay

Jamarii

Liked: Staff & service
Disliked: Property conditions & facilities
It doesn't seem like a suite its more of a regular hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is clean for the price paid but the staff are not nice at all. During our stay of 2 weeks you are allowed to request toilet paper only from front desk between 7am and 3 pm…any minutes after you will not get…also we left 2 days earlier and the manager Lake was nowhere to be found to talk with her about refund during week days…
Stayed 13 nights in Apr 2025

4/10 Poor

ana maria

Liked: Cleanliness
Disliked: Staff & service
the manager Lake she is not nice, rooms are clean, fire alarm was all day without notice and needed to leave the room for 8 hours had to leave 2 days earlier but the manager was nowhere to be found to get my refund even thru it was during weekdays .
Stayed 7 nights in Apr 2025

4/10 Poor

Sydney

Disliked: Cleanliness, amenities, property conditions & facilities
This was a last-minute booking for a work trip and never again will I stay here. It is extremely dirty and the though the staff was nice, me and other guests had to wait around for 10 minutes before they let us check in with arms full of luggage. The breakfast that was out in the morning was just coffee, a complete false advertisement. All the carpet was extremely dirty and warm. Random stains on the ceiling, floor, and even the chair in the room had very suspicious stains on it (see picture). I was so disgusted I almost didn’t stay the full night.
Stayed 1 night in Jun 2025