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Top Chikuma Hotel Reviews
Hotel JAL City Nagano
10/10 Excellent
"Fantastic location, clean room, helpful staff that also spoke English. I would highly consider looking for this brand when going to another hotel in the future."
Richmond Hotel Matsumoto
10/10 Excellent
"This was our second time at Richmond. Enjoyed our stay."
Chisun Grand Nagano
10/10 Excellent
"We had a wonderful stay at this hotel! From the moment we arrived, we were impressed by the warm welcome, friendly staff, and overall atmosphere. Our room was clean, comfortable, and well maintained, with everything we needed for a relaxing stay. The location was convenient, just a block away from the train station, making it very easy to explore. The staff went above and beyond to make our stay pleasant, and their attention to detail really stood out. We truly enjoyed our time here and would happily stay again. I highly recommend this hotel to anyone looking for a comfortable, welcoming, and enjoyable place to stay!"
Iroha Grand Hotel
10/10 Excellent
"A lovely hotel with nice decor. Ozuwa (apologies if I spelt her name wrong) was very very kind, welcoming and helpful in our check in process. She was amazing. Fantastic extras include a welcome drink, and the option of Ramen or ice cream between 8 and 10 PM. A memorable addition to the hotel stay!"
Hotel Buena Vista
10/10 Excellent
"Very clean, kind staff, good breakfast selection and convenient location."
Mercure Nagano Matsushiro Resort & Spa
10/10 Excellent
"Lovely, lovely place. Easily the most pleasant stay in our 4 week stay in Japan. Everything's designed to make feel you welcome and have an unforgettable experience. Staff is extremely helpful, gentle and welcoming. Breakfast buffet is something special, an experience worth living, honestly. For us the only downside is that our room felt very old, it could use a slight renovation, or maybe it's just meant to be like that. Also it's all very family friendly, and they have a shuttle service that takes you from and to Nagano station, which is really helpful. A lovely, lovely place indeed."
Toyoko Inn Nagano-eki Higashi-guchi
10/10 Excellent
"The room was spotless clean. The breakfast was very good as well. The hotel is close to train station. On the top floor was lounge with view on Nagano."
aduminoyu onyado nonomatsumoto
10/10 Excellent
"I truly enjoyed my stay and would highly recommend this place to anyone looking for a memorable and authentic experience. What impressed me most was the incredibly welcoming staff, who made me feel at home from the moment I arrived. Their genuine hospitality added a personal touch that made all the difference.The experience felt authentic and thoughtfully curated, with so many small details carefully considered to make guests feel special. From the atmosphere to the little touches throughout my stay, everything contributed to a unique and memorable experience. It was clear that a lot of care and attention went into creating such a wonderful environment. I left with great memories and would happily return in the future."
THE CELECTON Matsumoto
8/10 Good
"The Celecton is a nice, standard Japanese hotel. The rooms are small, but they are practical, very clean and amenities are good. If you want a hotel that is close to the Castle then this is a good one, but it is 10-15 minutes walk to the train station, restaurants, and the other attractions in Matsumoto. My room was facing the Castle but directly above a busy road, so it was quite noisy."