This is not a resort. No accessibilities or elevator for guest, when it's advertised. No assistance with luggage. Limited food options. Hot water doesn't always work. Rusted fixtures in the Bathrms & Bed room. They close the main eating restaurant (breakfast & dinner only), when they open their only 1 specialty reservation restaurant-3 days a week. They expect guest to eat dinner @ pool bar! You get different responses from employees on the same question. It's like nobody is trained. Beach is not accessible with literality a wall of seaweed that comes to shore. The smell from the wall of seaweed can be nauseating, more so when the worker attempts to clean it with a mini tractor. Only 1 pool is available, I was told the 2nd pool has been under construction for 2yrs now. Note that Casino and fitness is not within the hotel, it's 5 min walk across or you can ask for a ride in golf cart. Again you find this info out by asking multiple workers. More than one occasion we were told food on the menu was not available. Didn't have, simple things, chicken, lemonade, cream for coffee. They list craft activities, then they don't have the supplies. I did speak to management, and all I got was an apology. Not sure how this resort is still opened. Limited staff onsite and many did say they were fairly new. One person I do give credit to is Farah (Guide into town),met her through another guest. In my opinion $$ is not worth it. Was told only half of the rooms have been renovated.