"There was duct tape holding the bathroom vanity together and the towel hook in the bathroom was barely hanging on. E didn’t have any body wash on the first night."

"The doorman, Alejandro, made us feel like family. Everyone was nice and professional but he was terrific!"

"The construction noise in the lobby was annoying and limited areas where we could sit and relax prior to going out to explore. The staff was generally helpful and friendly, but never got back to us about some request (early checkin, extra towels, etc.)"