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Mercure Hotel Köln West

4.0 star property
Pet-friendly hotel with a sauna connected to a shopping center in Cologne

Choose dates to view prices

The Mercure Hotel Köln West combines modern comforts with beautiful surroundings. Guests can rejuvenate in the sauna after a busy day, enjoy a satisfying meal at the Colours restaurant, or take a refreshing swim in the indoor pool where comfortable sun loungers await.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is AED 285
AED 320 total
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - queen
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 Queen Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.0 out of 10, Very Good, 351 reviews
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AED 396 total
includes taxes & fees
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About the neighborhood

Map
Horbeller Str. 1, Cologne, NW, 50858

What's nearby

  • Keramion Museum - 3 min drive - 3.0 km
  • RheinEnergieStadion - 4 min drive - 2.7 km
  • Cologne Cathedral - 12 min drive - 9.1 km
  • LANXESS Arena - 14 min drive - 19.5 km
  • Phantasialand - 14 min drive - 29.9 km

Getting around

  • Marsdorf U-Bahn - 4 min walk
  • Lövenich Station - 6 min drive
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Globus Trefferia - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬7 min walk
  • ‪Club Astoria - ‬5 min drive

About this property

Mercure Hotel Köln West

Upscale hotel located in Lindenthal
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure Hotel Köln West. For some rest and relaxation, visit the sauna. The on-site German cuisine restaurant, Colours, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a banquet hall, and meeting rooms
  • A 24-hour front desk, an elevator, and multilingual staff
Room features
All 191 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 66-cm HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colours
  • Colours

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,426 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln West have a pool?

Yes, this property has an indoor pool.

Is Mercure Hotel Köln West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Mercure Hotel Köln West?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Köln West?

Check-out is at noon.

Where is Mercure Hotel Köln West located?

Located in Lindenthal, this hotel is within 3 mi (5 km) of RheinEnergieStadion, Keramion Museum, and Stadtwald Park. Castle Park Gleuel and University of Cologne are also within 3 mi (5 km). Marsdorf U-Bahn is only a 4-minute walk and Haus Vorst Tram Stop is 15 minutes.

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Mercure Hotel Köln West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 442 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richa

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel well suited for an overnight stay during a roadtrip. Clean property and room, and good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice room, quiet, good pool for the kids, helpful and professional, excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

For the price it was excellent value, with really nice facilities and friendly, helpful staff. Certainly recommend and visit again if I was in the area
Stayed 1 night in Jun 2025

8/10 Good

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, was just a shame that the pool access was closed for the entire time we were staying
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Amenities
Friendly and super helpful staff. Clean. Great location. Yummy breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant one night stay in Cologne

Amazing stay. Staff were amazing and so attentive and helpful. The pool and sauna were a lovely relaxation to add to the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Jul 2025

8/10 Good

Krishan

Liked: Cleanliness, staff & service
Dated property and falls short of other Mercure stays. Kind staff and the highlight was the cooled water fountain in the atrium. Breakfast lacked a bit of variety for vegetarian guests but otherwise was a lovely stay.
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Property conditions & facilities, room comfort

Mini break in Koln

We really enjoyed are stay, the staff were polite and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Time Booking this hotel for work

Best Hotel I've stayed in so far for work travel Staff very friendly and helpful Hotel spotlessly clean Room was perfect and comfortably with everything you need Complimentiry drinks and snacks daily Will definitely be returning on next visit
Stayed 2 nights in Jul 2025

8/10 Good

rianne

Liked: Cleanliness, property conditions & facilities
A friendly clean hotel that is close to local public transport, supermarkets and fast food restaurants. The hotel also offers a very small gym and swimming pool which does the job. Staff are friendly and super helpful. Perfect for a few days in Germany.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if going to Phantasialand. 20-25min to €30 on Bolt to get there. There is also station to back hotel as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great setup for families, very friendly, good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Mahdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good!
Stayed 1 night in Apr 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a bit further to the centre than expected, but the bus and tram stop were 5 mins away. The team were always helpful, and the service level was really good. Only disappointment was the air conditioning . The first couple of days were quite hot and the air con wasn’t cooling the room sufficiently. Breakfast buffet food was was excellent, with a good spread.
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The room was okay, the beds was comfortable, but the pillows was not very good. Breakfast was okay variety, but coffee took forever, with a long queue. Restaurant was okay, but expensive. It's a nice addition they had parking on the spot.
Stayed 1 night in Jul 2025

8/10 Good

MUHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff. Although, I was under the impression that car parking was included only to find out at the counter that it was €11 a day. Also, normally you get tea in rooms but not in this one. These negative points should not stop you to stay at this hotel, it is air-conditiined and very convenient and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice! Really good Cocktails! I’m going to visit again! Thanks for the nice stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Torrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Weekend

Amazing weekend stay. We were here for a baseball tournament. The staff at the hotel and restaurant was very friendly. Beautiful hotel, nice pool, great breakfast. Would definitely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but parking too costly.

Nice , but to park at Hotels parking would cost 11€ !! We decided to park outside of hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel and friendly staff

We stayed overnight on our way to France. The hotel was perfect for that and close to the highway. The staff was really friendly, helpful and kind with our children.
Stayed 1 night in Jul 2024

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, the restaurant closed in the weekend which was a shame.
Stayed 1 night in Oct 2022

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Just a short trip from centre of town
Stayed 2 nights in Jun 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and quiet area. Transport to cologne city centre just up the road. Friendly staff and v clean rooms
Stayed 3 nights in Apr 2024