10/10 ممتاز
Samuel
2025 مايو 28
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
I absolutely loved this stay! Really awesome communication the amazing Monica from before I arrived to even checking that my transport afterwards had worked out. It was super customer service from start to finish! The location was beautiful, the room was beautifully decorated and the kitchen and terrace area with an awesome view were all beyond my expectations! There was so much to do in such a small area and the restaurant selection was fantastic too! Monica though was the best part though. I arrived after midday on a Sunday expecting to be able to get a ferry up to Bellagio and was unfortunately confronted with a massive queue and only one more ferry left by the time I had checked in. But Monica kindly spent about an hour going through all the ferry, bus and train timetables to chart me a course for the next morning to allow me to catch a ferry to Bellagio and another To Veranna and then a train ride back to Milan to cat my connecting train to Venice. It was such an awesome experience to have a complete stranger go to those lengths to help you out on the other side of the world. Loved loved loved the place and the service ❤️
Samuel
أقام ليلة واحدة (1) في شهر مايو عام 2025
