"The facility and the staff were excellent!!! The parking and valet situation were a bit frustrating. The facility was valet only and the drop off could be a bit delayed because the valet and the rideshare were in the same place. And retrieving the car at high volume points took a long time."

"I booked a studio suite with a kitchenette and the microwave didn't work. We didn't have any silverware in the room i went to the front desk and reported no help then i went to the restaurant to get silverware and the attendant was very rude and un welcoming "

"👍"

"Hotel is old and not in great condition. Rooms weee pretty clean but sink wouldn’t drain and amenities were lacking. Especially for a 4 star hotel. We picked this hotel because of the outdoor pool and it was closed for maintenance with no warning or compensation. No free breakfast and exiting gate was a nightmare with multiple guests unable to get the gate to work properly. "

"The breakfast buffet (for a fee) was quite good. Freshly made waffles, pancakes, eggs, etc. Plus fruit, potatoes, and biscuit gravy. The staff was kind and helpful and the food was quite nice for a hotel Buffet. I also ordered lunch there and got a hearty Cobb salad. The property overall was lovely and the shuttle to the airport easy. The best thing though was the pool. Warm, up to 4 ft deep, and it connects to the outdoor pool. We did t get to take advantage of the outdoor pool but I assume...

"Everything was fresh and the staff was friendly giving what some may say top tier service I can say only issue was something they couldn’t necessarily wasn’t they fault I loved the ambience it was very upscale and clean "

"The room is clean . But the noise from the outside of build so loud . Can’t have a good sleep . They need improvement that noise to make customer feel satisfied . "