"Customer service was terrible"

"For short stay, it was good"

"I feel like the carpets should be cleaned."

"The room was clean and basic."

"The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall"

"So the only thing that I was disappointed include the spa inoperable and the workout room was not available. Everything else was great especially the breakfast and services provided by the staff. They were all great!"

"This has to be the cleanest budget hotel I’ve ever stayed in"

"We got there in the night and checked in. Everything was good except they had one of the stairs blocked off to the room. So we had to walk all the way around."