Hotelcoz All Inclusive

Property class: 3.5

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Located close to Playa San Juan and Maya Heritage Monument, Hotelcoz All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include boat tours, kayaking, and parasailing. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and a free daily manager's reception.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Room options

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Showing 5 of 5 rooms

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Room

Sky Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Room

Premium Sky Top

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Room

Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Room

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Room

Balcony Athletic Ocean View Guarantee

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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includes taxes & fees
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About the neighborhood

Located in Zona Hotelera Norte, a neighborhood in Cozumel, Hotelcoz All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa San Juan and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular area attractions. Traveling with kids? Don't miss Cozumel Pearl Farm. Visit our Cozumel travel guide
View more Resorts in Cozumel
Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • A beach with thatched umbrellas and lounge chairs.
    Playa San Juan
    17 min walk - 1.5 km
  • A sign with 'CHANKANAAB COZUMEL MEXICO' written on it, with water dripping down.
    Chankanaab National Park
    18 min drive - 17.4 km
  • A person lying on a board in the water with a dolphin above them.
    Chankanaab Beach Adventure Park
    19 min drive - 17.7 km
  • A beach with clear turquoise water, white sand, and lush green palm trees.
    Paradise Beach
    25 min drive - 23.7 km
  • Mr. Sancho's Beach Club
    25 min drive - 25.1 km

Getting around

  • Cozumel Intl. Airport (CZM)
    11 min drive

Restaurants

  • Guido's
    6 min drive
  • Bucano's Beach Club
    13 min walk
  • El Cozumeleño Beach Resort
    1 min walk
  • Hemingway Lounge Rest. & Bar
    5 min drive
  • Marimex
    8 min drive

About this property

Hotelcoz All Inclusive

  • All-inclusive family-friendly resort near Playa San Juan
  • Located close to Maya Heritage Monument, Hotelcoz All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include boat tours, kayaking, and parasailing. In addition to a grocery/convenience store and a free daily manager's reception, guests can connect to free WiFi in public areas.
  • Other perks at this resort include:
    • 4 outdoor pools and an indoor pool, along with a swim-up bar
    • Free self parking
    • Free bicycle rentals, an outdoor tennis court, and airport drop-off service (surcharge)
    • Express check-in, newspapers in the lobby, and 4 meeting rooms
    • Guest reviews say great things about the beach locale and helpful staff
  • Room features
  • All 251 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Furnished balconies or patios, daily housekeeping, and desks

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • Room service during certain hours

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  • Pool
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  • Spa
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7.0 out of 10, Good, 1,297 reviews
The price is AED 562
AED 754 total
includes taxes & fees
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Frequently asked questions

Does Hotelcoz All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

Is Hotelcoz All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotelcoz All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Hotelcoz All Inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotelcoz All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 8:00 AM–4:00 PM on request. A fee of USD 40 per person applies.

Are there all-inclusive benefits at Hotelcoz All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hotelcoz All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte resort is within 3 mi (5 km) of Playa San Juan and Maya Heritage Monument. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotelcoz All Inclusive Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 288 reviews
Rating 8 - Good. 90 out of 288 reviews
Rating 6 - Okay. 53 out of 288 reviews
Rating 4 - Poor. 29 out of 288 reviews
Rating 2 - Terrible. 32 out of 288 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very kid friendly and the beach was amazing!
Stayed 8 nights in Feb 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Staff & service
Staff was friendly and beach was decent
Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time dtaying there. Staff was very friendly. Will stay again.
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Very friendly people!
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
Stayed 14 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
Stayed 9 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved the beach area. It is the best one and you can see fishes in the water.
Stayed 6 nights in Jul 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location for snorkeling. Terrible food.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staff friendly and always willing to help you you needed it.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice and helpful staff
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Older property but clean and staff overall were very helpful! The beach is beautiful and great for snorkeling on property or adjacent to property. Food options were plentiful.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
Stayed 14 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always cleaning and most of them are smiling.
Stayed 6 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We enjoyed our stay. Loved all the different pool options. Mini golf was fun as were the daily snorkel tours. We also enjoyed the daily activities they had offered. Overall happy. Would stay again.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I will be back next year! Definitely worth the money! Had an amazing honeymoon there! Great staff and close to town with taxi available. Safe island and loved the experience! Again we will be back next year!
Stayed 8 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Rooms are big. Right on the ocean. Staff were very friendly
Stayed 7 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is the 4th time I stayed at this resort The staff is excellent but the food and drinks r not The resort WAS beautiful!!!! The resort has and is one of the most beautiful beaches in Cozumel!!!!! I love coming to Cozumel but will stay at a different resort next year
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service
This is a budget friendly place that is fabulous snorkeling and great beaches. The food is not five stars but you aren’t paying for a five star resort. The staff are the kindest friendliest people who go above and beyond.
Stayed 5 nights in Nov 2023