Search Resorts in Cozumel

"Our room, the bed mattress was old and sunk on the left and right, high peak in middle, ocean view was good, trying to find a chairs to relax around the pools, hard to get as people put towels down 430 a.m or earlier. No phones in the room to call front desk in case of emergency. The reservation for the one restaurant was very poor, white wine was like vinegar, chicken break was very difficult to cut. After check out, they didn't even ask how our stay was. The part of the resort was the waiting staff that worked there ass off....will not be going to this resort again. "

"we couldn't sleep properly cuz of mosquito parties. they have to renovate the whole rooms well so that bugs don't keep coming in. we had a lot of bites even on the face. even tho we didnt open doors often they still came in through some leaks i guess. I wont come back to pay so much money… all staff were nice and the ocean is beautiful. "

"We had ocean front corner room with beautiful view of the entire beach. Only complaint, we were on 4th floor with no elevator!"

"We chose Casa del Mar this time to be away from the downtown area but still have restaurants etc nearby. The location was absolutely perfect. The staff was wonderful - very friendly and helpful. We also loved the pool and beach area. (Hot tub was too hot though!) Our biggest complaint is the wi-fi - it was incredibly weak. It was such a source of stress for us that it will probably keep us from returning to the resort. We had weak cell service (Verizon) and with basically no wifi we had such a hard time using our phones even for local things - checking restaurant websites, making reservations - not to mention a flight cancellation emergency. We also thought the mattresses were too firm, but I had seen this in other reviews so was kind of expecting it. Also, the bathrooms all vent to the hallway so you hear a lot of noise from other rooms - tv’s at night, people talking, taking showers. It does help a bit to keep your bathroom door closed. I really wanted to love this place as the staff and location are so great, but unfortunately I think we will find a new place to stay next time. "

"We had great ocean view. There is no beach near by. It is mostly docking area with rocks. So called beach about 2 miles away is rocky too and not beach at all. Food is very expensive and mostly Mexican. But, I did find two amazing Italian and one Indian restaurant. Very aggressive to get Tips in motel, market and all around. Not much help to guide to get there from Cancun airport, what to do around, etc. Visited two best snorkeling spots. Nothing impressive with quality of corral and sea life. Only one kind of fish was there as they were feeding them to take pictures to sell you. This is the place if you want to walk on ocean line and shop in a very safe environment. Not for beach, swimming, or snorkeling. Wi-fi is OK not good to work remotely. Very small Swimming pool is good for 5-6 children to play, not for adults. "

"We received a complimentary upgrade through Expedia so we had a Great ocean View. We have stayed here numerous times but I must say the food was better than it has ever been. Great location and a beautiful resort "

"The pool was very nice but is in need of work. Tiles coming off and tiles missing. Paint around the pool comes off on your bathing suit or back of your thighs. Rooms are clean but dated. Staff the majority are very nice. "

"All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there! "

"The beach is a small space however once you swim past the small pier there’s plenty of beach to snorkel in. The beach is calm and completely crystal clear for you to snorkel or take a nice swim. The hotel is older but well maintained and very clean. The staff is very friendly. The breakfast included is the best. The restaurant a bit pricey. "