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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property
Travelers can balance work and leisure at this well-appointed hotel, where a seasonal outdoor pool complements a practical business center

Choose dates to view prices

Holiday Inn Express & Suites Plano West - Frisco is near The Shops at Legacy and Texas Health Presbyterian Hospital. Guests enjoy free breakfast, a 24-hour gym, in-room WiFi, dry cleaning, a seasonal outdoor pool, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 353
AED 398 total
includes taxes & fees
28 May - 29 May

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About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

  • Hotel near Shops at Willow Bend
  • Located close to Texas Health Presbyterian Hospital Plano and The Shops at Legacy, Holiday Inn Express & Suites Plano West - Frisco by IHG provides free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • RV/bus/truck parking, an electric car charging station, and a computer station
    • Luggage storage, smoke-free premises, and ATM/banking services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 80 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • LED light bulbs, refrigerators, and microwaves

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includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from March 01 to November 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Plano West - Frisco by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Plano West - Frisco by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Plano West - Frisco by IHG on 28 May 2026 start from AED 353, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Plano West - Frisco by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Plano West - Frisco by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Plano West - Frisco by IHG located?

Situated in the business district, this hotel is within 1 mi (2 km) of Texas Health Presbyterian Hospital Plano and Shops at Willow Bend. The Shops at Legacy and Stonebriar Centre Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and easy. Staff was friendly and courteous. The room was clean and comfortable. Plenty of parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness
Staff was very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joyce

All was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, friendly staff, comfy bed and delicious breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and the room was clean.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Joy

Our room was smelly and dingy—cracked tile, stained bathtub. The guy who checked us in was super nice—great staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts were very good with a bi g selection. Was frustrated with the Spectrum TV provider. No hotel guide of local channel's. Room was clean and comfortable although i found the bed cushions to soft for me. Would stay their again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service was good and breakfast was great. Very kind and helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is being taken advantage of when I had a last minute schedule change due to a baby arriving 3 days early. I would understand paying an inconvenience fee, but paying for nights I’m not using, on top of the charges for the stay, is a little ridiculous. I know it’s a corporate issue, not a location issue, but it will make me look to other hotel chains from now on. Corporate needs to do better. As far as the location goes, it was a great stay with friendly, helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

janie

Liked: Cleanliness, staff & service, amenities
Everything was wonderful!! We stay here every year around the same date! I would have to say this visit stood out the best. Feont desk was so nice and room was clean. A few hairs in shower.showers
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the location is in a quiet place, and the property is clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Aileen

Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tiffany

Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Stayed 1 night in May 2025
Verified

8/10 Good

Scheneitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The property was clean with good customer service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

venkat

Liked: Cleanliness, staff & service, property conditions & facilities
friendly service.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
It seemed a little rundown but the beds were comfortable, room was clean, and staff was incredible and they went above and beyond to make us feel comfortable and welcome. Would recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Nov 2024
Verified

8/10 Good

David

Liked: Staff & service, property conditions & facilities
After reading a few mixed reviews I was a bit anxious arriving. It was a good surprise, the front desk service was exceptional. The property was clean and bed was comfortable, what more can you ask for. The staff definitely are a great asset to the hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager at checkin was great, I had some very expensive equipment in my car and he offered to move his car so I could park right in front.... thats great customer service and the morning desk clerk helpping with a late checkout was amazing!!! Great service all around
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Narada

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Had restaurants in walking distance.
Stayed 1 night in Jul 2025
Verified

8/10 Good

myron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labor Day Family Weekend

it was a pleasant trip. The check-in was smooth and the desk clerks were kind. The breakfast was okay (need to add more fruits) but overall was okay. I would come back and stay again
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gloryann

Liked: Amenities
The staff was very friendly…the room was clean and perfect. Will recommend this property.
Stayed 2 nights in Oct 2024