4/10 سيّئ
Malesha
مسافر برفقة عائلة وأطفال صغار
18 سبتمبر 2025
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ووسائل الراحة
I stayed here for a full week, and while the property looked clean and recently renovated at check-in, the stay itself was very disappointing. The room included a kitchen, which was a big reason I booked, but to my surprise, there were no essentials provided—no cups, utensils, or cookware at all. Without these, the kitchen was useless, and I still had to eat out despite planning to cook during my stay.
On top of that, only one roll of toilet paper and one set of towels were provided for the entire week. If you need replacements, you’re expected to pay to wash them yourself or buy your own, which is unreasonable for a hotel stay—especially when traveling with children.
What disturbed me even more was that my room was approached twice during my stay in ways that felt unprofessional and intrusive. The first time, the same front desk staff member who checked me in came knocking at my door unexpectedly. When I answered, she looked behind me into my room, saw me and my daughter, then said “oh, wrong room” and walked away. Another time, while my daughter was napping, a man from pest control banged on the door insisting he needed to spray my room. Not only did this wake my daughter up from her much-needed nap but I also found it outrageous that pest control was entering guest rooms midstay
Malesha
أقام 7 ليالٍ في شهر سبتمبر عام 2025
