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"Staff were all very super helpful and friendly. Claire made our stay very special, her kindness and attention to customer service was the best I have experienced in a very long time anywhere. A great place to stay for a short break, clean rooms, comfortable beds, unlimited breakfast. Good value for money, 15 min walk to bus services from road behind hotel to station and shopping centre. I would definitely stay here again."

"This was not a good stay. I walked into the bar and it was full of people swearing and shouting. I felt uncomfortable asking for my room booking. The hotel is damaged, carpet worn through, rooms were not clean, damaged furniture, stained pillows and duvet, shower was mouldy, there are signs saying if you eat your own food in the room you are fined and signs saying if you are caught with drugs you are thrown out. I did not feel safe, the back door was left ajar so anyone can walk in. I took many...

"No restaurant available as per the description and photos - I had planned to eat dinner after Check In but couldn't. Breakfast was in the reception area and not very comfortable. On check in, I was asked what time I wanted my 'full English' - not ideal being held to a time. Full English didn't have standard bacon - it was non pork Turkish bacon which I should have been told about. I only ate half the breakfast, and I was only offered the cooked breakfast (with some fruit and toast). Bed...

"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"Always enjoying staying here and often find rooms are reasonably priced and good value. Staff always freindly and rooms always confy"

"Tolles Hotel nahe Bahnhof und Einkaufsstraße Mit dem Zug 15min ins Zentrum London"

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"Clean, comfortable room. Bathroom great, shower good. Staff were great. Recommended"

"A very warm welcome from staff on arrival. Lovely room, spacious and beautifully decorated. Fabulous rainfall shower. Delicious breakfast with a wide choice. Highly recommend."

"Our stay was only for one night but it was pleasant. Our room was very spacious and clean. There were plenty of choices at the breakfast buffet. The only minus in our room was no biscuits on the tea/coffee tray:-( Parking was not a problem on site. All in all would recommend and we will definitely use it again when visiting family in the area."

"We would have rated the Castle excellent if we had slept better, but having a room on the busy main road made that difficult…we could imagine that another back room was much quieter. But the atmosphere was nice and both dinner and breakfast freshly cooked and well-presented were all enjoyable."

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

"Great apartment well situated, and very c"

"The staff were professional and accommodating. The rooms were clean and nice, and we enjoyed the breakfast each morning."

"Clean and comfortable. A more accessible plug socket would be useful!"

"En general bien ,único detalle si quieres limpia tu habitación diario debes avisar para que la limpien, de otra manera la dejan sucia"