The room itself was nice! It had everything we needed for our stay. You do cross the street to be on the beach, but it was not a big issue, unless you are carrying a lot of stuff. They do have a ramp for easy access with wagons. The pool was nice! They do have 2 pools on the property. The beach is a very nice beach area! You can’t beat the sand & clear blue water! We brought our own chairs & umbrella. The chairs for rent looked a little unstable & might not fit someone larger. For $50/day, I would want better chairs.
The biggest downfall was that only 1 elevator was working for the entire property & this made for a very bad experience. Sometimes waiting 15-20 minutes for an elevator. Being on the 9th floor, we couldn’t just take the stairs. And when you did get in the elevator, it was packed, hot, & stuffy!
We found out these elevators had been down for 2 weeks due to having to order parts for it! This is peak season so it really made people upset.
We also had a patio door that did not lock & this was a safety concern for us since we have a young child. I called & reported it to Vacasa & was told we would receive a call back shortly from maintenance since it was a safety concern. We never received a callback! We had to improvise & put a table in front of the patio door. We didn’t even receive a follow up call to see if our issue had been resolved. So if you ask me, this property management does not take a safety concerns seriously!