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A beautiful property, well maintained, clean and in a good part of the city.

Very friendly and helpful front desk staff. Some spoke English very well. Breakfast buffet was outstanding with traditional Japanese dishes along with American style items including a cook to order omelette chef.

Great place

The Granvia South Gate is a great location and hotel in Hiroshima where we would definitely stay again! Next time we would probably get a larger room, as the premium room is a bit on the small side. The western style breakfast was good and the only thing i would change there is the end time from 9:30 am to 10:00 am. We also used the laundry there which was a great amenity for a long travel trip like ours. The hotel does not have a formal bar, which would have been nice after a long day of...

The property was exquisite and the view was wonderful. Also, the breakfast was the best and the staff can't be beaten. This hotel was within close walking distance of the train station and trolley. This made navigating very easy.

While the property is 30 years old, it retains its focus on guest service. Plenty of amenities, including spa, pool, health club. Included if on club floor. Also a convenience store and wonderful service. Rooftop restaurant and other restaurants. Breakfast was included for me. I feel it was an excellent value. The location can’t be better. Walkable to Peace Memorial Museum and Atomic Bomb Dome.

Very well located to the boat leading to the Miyajima island. Great Japanese restaurant on the 20th floor.

Our first trip to Hiroshima, so obviously our first trip to this hotel. Great location, easy to walk to streetcar stops, convenience stores, Peace Center, restaurants. Hotel has a very welcoming check-in area on the 14th floor, which has a panoramic view of the downtown Hiroshima area. We enjoyed complimentary drinks and snacks as we watched the sun set. Pros: - great location near the center of town - beautiful lobby/bar on the 14th floor - complimentary snacks/beverages when we checked in -...

Very close walk to the ferry port for Miyajima and Hiroshima tourist attraction!

This place amazingly Clean and modernized. I love how they give out amenities at the reception area. They even have an osen, only issue is that I needed to cover my tattoos (which is fine, I respect the culture - thankfully the reception desk gives out concealing stickers for your tattoos). I wished I could have stayed there longer

The front desk staff went above and beyond to help with a problem I was having with my luggage transfer. They were always cheerful.

Very friendly. Lawson is around the corner too for convenience.

The location of JR West Via Inn is great as it is in a very short walking distance from Hiroshima Station. The room was good and it was a decent size for Japan. Their laundry was very good and useful. I will stay here again!

A good stay in Hiroshima at the Mercure - centrally located and about a 20min walk from the train station or take a short tram ride from the station. One thing that drew us to this hotel was the washer/dryer combo in the room. They also provide detergent. We were able to get three loads of laundry done BUT it takes approx 3.5hrs for each load (washing and drying) so plan accordingly. The hotel is immaculate and staff are very polite. They have an area for snacks and drinks in the lobby...

Amazing breakfast. Staff was helpful.

We were able to check our bags early as we had gotten to the hotel before checkin. When we went to check in they had us check in through a computer system. There was someone there walking you through how to do it (so I dont see why they couldnt just check us in themselves). We got to the room and it was a decent size. Beds were comfortable and it was a nice over night stay.