Search Hotels in Canton of Nicoya

" Amazing Staff Hampered by Significant Management Failures I have mixed feelings about our stay. On one hand, the employees were terrific—hardworking, welcoming, and truly dedicated to service. However, the resort is severely poorly managed. We faced daily shortages of basic essentials: no beach towels, pool chairs, bath towels, or even shampoo. The supply issues extended to the bars and restaurants, which were constantly out of staples like coffee, beer, and specific menu items. The staff does their best, but management is failing to provide them with the tools to run a functional resort. I would not stay here again. "

"Pool and staff are amazing!!"

"This is a fantastic location and place! Lots of young families so it was great for our little one to play. The place is well maintained, the staff were friendly, and it’s a short walk to everything "

"Staff is very courteous. Clean room. Beautiful grounds. Expect limited seating around the pool because this area is small. Ocean is a flat 5 minute walk. Restaurant was delicious. Free breakfast with choices was a bonus. This small hotel does everything right."

"Rooms are adequate and clean but hotel is starting to show its age. Staff are friendly and helpful. Pool area could use some umbrellas for shade. Breakfast is ok but could use some variety rather than just 3 choices. "

"The room was nice but dark. I suppose the rooms on the second floor are nicer. The staff didn’t seems to like their job. Or tired of girats maybe. Nice pool area. Note that this is a family hotel. It is not a calm romantic place. Breakfast was poor. I think that americans are the target for this hotel. "

"very friendly and helpful staff"

"Blue Iguana in Costa Rica was such a nice surprise. The location’s perfect—close to the action, but still relaxed. Staff were really warm and helpful, always smiling and welcoming. Food was great—fresh and delicious. Everything felt clean and comfortable. Loved the easy, laid-back feel. I’d definitely recommend and I look forward to returning! "

"Almost everything went poorly. They lost our reservation, took almost an hour to straighten it out. Let us get dinner and said to come back afterwards. We did and a different person asked what room we were in. Said we didn’t know yet- hoped he knew. He gave me one key and told me the villa number. By then it was after 9 pm and we had to stumble around in the dark trying to find our villa on the grounds. All the pathway lights were not working, very scary and dangerous. Couldn’t see a thing. Finally found out place and it was not as they advertise on line. We booked a Jr suite villa with a king bed. We got the most worn out villa on the property. No bright inviting colors, and no king size bed. The bedroom had two queen beds and pretty much no other furniture. There was no bedside table for phones, and the light switch was across the room. The bathroom was actually worse. The shower head was not attached to the hose. There was black mold on the shower walls, ant there were dead and live ants crawling all over the floor of the shower. The bathroom floor was grubby. We we&end exhausted so we went too bed. Spoke to reception in the morning. Came back 5 hours later and nothing changed. Went to reception again and they sent us to speak to the service manager. Took a half hour to track him down. Walked to his desk and then he (Larry) disappeared for another 20 minutes. So rude. When he got back I explained, put it in writing and three days later no fixes. "