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"Very friendly and helpful employees and professional attitude"

"Very friendly staff"

"Excellent place"

"Perfect location in the city, walkable to the center with dining and shopping. The hotel is well-kept, clean and comfortable attended by a competent and friendly staff."

"Nice and clean hotel Friendly staff "

"Great attitude and service from the staff, breakfast was delicious "

"Small but good for a short stay"

"They offered great breakfast "

"No Hot Water/ No toilet seat / no Shower ahead / water leak under sink / no one ever clean property / road to walk to nearest store was dirt and potholes / not safe according even to the staff / "

"Great staff. Very clean and comfortable room. Good A/C. "

"Hotel sencillo. En las paredes de la ducha había cabellos. Desayuno de regular calidad. El personal es muy amable y colaborador. La zona es muy ruidosa por ser pleno centro."

"Muy buena ubicación, limpieza , personal muy atento y amable, no hay agua caliente en la ducha "

"No problem with the location or the staff But am disappointed at Expedia to find out when I did a search on maps and it gave me 6 other bookings for the same room at half the price Did not expect being a member of and having a key credit card to have to pay double of what the cash price was if used local currency at the check in counter Did not blame the location just if I took cancelation policy would have done so and saved 25.00 USD"

"While the staff were quite accommodating, the day time manager was quite rude. The room we had booked on the site wasn't available but she refused to even acknowledge that the room even existed. Since there was a festival on we had little choice but to accept another room at the higher price of the original booking."

"La peor experiencia que he tenido con un hotel de hotels.com y el peor servicio de respaldo por parte de la plataforma…. Una gran decepcion tras años de uso…"

"The apartment was not ready on the day of booking and the host moved the days to add an additional day on the end of my reservation instead of refunding what was due when we did not check in on July 4. Also, the host stated the apartment would be ready by 12 while we waited an hour and a half in the lobby for the apartment to become ready after a short clean."