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"This was an amazing hotel with lovely room comfy bed and very clean. Super friendly staff. Breakfast superb and underground car parking was safe . Highly recommended "

"It was clean, cool and calm and what looked to be a recently updated decor, which was beautiful. The bathroom was very well equipped with toiletries. "

"A great choice for exploring Merida. It’s not quite the 5 star hotel it’s listed as on some sites, but it is still excellent. Nice big rooms with character and good bathrooms. The pool is lovely (it’s also green: perfectly safe and lots of people were in it, but it was green). The bar isn’t a bar - it’s a cafe and it’s not open that late (for Spain) but that doesn’t really matter a the square out front has loads of bars. Stored my luggage on check out fine. Online check in didn’t work but front desk were good/quick. 15 minutes walk from bus station, 10 from train station, easy walk to the Roman theatre and other sites."

"They allowed an early check in. "

"I felt taken advantage of at this property. When we checked in they informed me that Expedia had under charged me as a single and I was traveling with my daughter. So they had to add extra fees for her and for parking. Even after I showed them the reservation confirmation clearly showing 2 people on it, they insisted I pay extra fees. But the location was convenient. "

"A lovely cool Parador with very helpful staff. The historic features of this hotel in the centre of a most fascinating town made it a delightful stay."

"Staff were excellent and friendly and very informative. The room was nice and clean. I loved breakfast the most. Great food variety, to choose from,"

"Excellent service from the reception staff. The restaurant is excellent. The room was very spacious with a very comfortable bed."

"Wonderful staff, great location, delicious cooked-to-order breakfast, lovely amenities."