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"Reception staff were great but the room and bathroom was very small and very poorly layed out. The pool was much colder than the last time we stayed also very noisy with half the pool cordoned off for children's swimming lessons with a very loud instructor! Also cold streams of water pumping into the jacuzzi area. So not the most relaxing time. Quite a few areas need updating. Went to run the bath in the morning and noticed bits and a dirty mark in the bath. Hard bed and thin pillows. A real...

"I asked at reception for our TV to be fixed as it didn't work he said someone will be right up. 3 hours later still nobody came so me and my partner were talking while we got dressed to go out. As we were ready to leave I went back in to say nobody came to fix the telly. The owner then got a attitude and said he received a noise complaint which nobody came to say anything after me saying that he then told me to check out he argued with me Infront of other guests and told me to leave very...

"Plenty of parking easy access to the town"

"The room was clean but lacked a few things .they had a A small alcove to hang your clothes no draws to put your underwear in so we had to keep them in the pockets of our suitcase.door didn’t lock properly you could push it open when you locked it.had work men in fixing the heating only three staff on.whenwe we arrived told us the restaurant was closed because of shortage of staff.if we would have been told this when we applied to book a room by sandbanks we wouldn’t have booked.l believe we...

"Everything you need all in one place,the staff were very professional and nothing was too much trouble ,would definitely stay again."

"What a gem of a small, cosy hotel! I booked a small double, but we were upgraded to a suite with a sea view, as it was my daughters birthday. Beautifully clean, with white fluffy towels, toiletries, tea, coffee and a fridge! The staff go above and beyond to make your stay more comfortable....very friendly, helpful, kind and very generous. My daughter was provided with a birthday cake, which i asked for their help for shopping for one as a surprise for my daughter.....they didn't even...

"We choosed the room with see view , we had view for car parks . I would say it was more hostel than hotel standards room . Wasn't quiet, we heard all moves, talks from room above us. "

"Superb period accomodation. Faultless service. Exceptional food. Fascinating art works in the garden walks. Treat yourself to a chauffeur driven Rolls Royce tour of North Wales"

"Room was perfect and the Staff were very helpful and very polite "

"felt like home"

"Our room was nice, clean and bright with a large window facing the road. Staff were very friendly and helpful during our stay. However check in was late at 5pm with an early checkout at 10am. No breakfast or lunch option due to being out of season and no fridge to store any food over night. Great for walks but anything else you need to travel out by car."

"Room was spacious with lots of amenities, but was not clean with damp smell. Toilet seats need changing. Water from both shower sprinkles with no force. Apart from these issues, hotel is located in a quiet area with good views from room. "

"The room was spotless,spacious and the bathroom was beautiful. It had a very large shower and bath. Shampoo was provided along with body wash and bath salts. The towels were spotless.The room had everything that you needed such as tea and coffee, buscuits and a hair dryer. The staff were lovely and the breakfast was amazing. Would definately ho back and recommrnd to others."

"Amazing property, excellent food and the staff are beyond helpful. Top notch experience!"

"Lovely large room, very clean and pleasure. Very quiet, amazing window views.. tasty breakfast and friendly staff. Highly recommend 👌 "

"Clean and tidy. Friendly staff and very accommodating "

"Friendly staff,clean and great food"