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" Our stay at Enotel was a bit disappointing. We had high expectations for this 5-star resort, especially since we’ve stayed at many 5-star resorts in Mexico and the Caribbean. It’s a large property, but it’s clearly outdated. Almost nobody speaks English. The TV needed repairs every day. The cleaning staff were hesitant to leave four towels for four people, so we had to keep reminding them and tipping them. The pools and beach area are great, and the restaurants offer a good variety of food...

"Eu espera"

"Friendly staff, great and clean infraestructure, many activities and awesome location to relax and rewind. "

"Great stay"

"Excelente en todos sus aspectos, desde el personal y si atención y las instalaciones de lujo, el desayuno grandioso y los músicos que ambientan el lobby, geniales "

"Equipe da recepção, garçon, todo atendimento em geral, foram muito simpáticos e solicitos!"

"Location is great. Staff very friendly and helpfull. Public bathroom could be cleaner. They could offers better black coffee "

"El personal "

"Café da manhã bem variado , gostei muito O quarto deixou um pouco a desejar. Achei a cama desconfortável, quarto pequeno e precisa de uma modernização. Nada a reclamar da limpeza e ambientes comunitários "

"The pool was a bit too small, but that wasn’t a real problem. Everything else was just perfect. Breakfast was very good."

"We arrived at the Village from Argentina and it was the best decision possible. The hotel in general is amazing: comfortable, luxurious without losing the tropical touch, quiet, and with an unbeatable view. What we loved the most was the exquisite food. The highlight of our day was to sit in one of the tables in front of the pool and have a taste of the delicious brazilian cuisine. The waiters were attentive and always welcomed you with a smile. The beach right in front of the hotel was...

"La habitacion era muy linda y super espaciosa, el personal realmente amable, desde los recepcionistas hasta el staff de animacion y del restaurant. La comida super bien y variada, la playa en el area del hotel es preciosa. Sin duda volveriamos"

"This is a nice hotel and all rooms above ground floor have lovely ocean views. We do find that hotels in Brasil are expensive for what you get with facilities. Small things broken in the room and public areas. For this sort of money you expect a bit better. Also for an adults only hotel, some staff and policies were more aimed at children. For example, being told where and when you could fill your water bottle for the day, and where and when you couldn't. It's not a big thing to manage."

"The WiFi in the room kept cutting out and was a bit better in the lobby. The room was small and dark and the bathroom taps required a lot of effort to shut them off. There was no hair dryer in the room and it took three attempts with the non-English speaking receptionists to borrow one. Douglas on reception who spoke English was very helpful but wasn’t there often. He said the rooms were recently refurbished but they didn’t seem like it. The bar was very poorly stocked-no white wine and no...

"I made reservations for two "Standard Apartment (Smart Piscina)" rooms for my family (5 people). At check in they provided what it looked like regular documents with several parragraphs in three languages and they made me sign a couple of them in portuguese as check in staff didnt speak other language so I believed was not an issue having myself stayed in different countries and hotels where had faced the same situation (never had a problem). In the process it was never explained anything...

"Limpo, porém apertado e simples "