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"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"

"Great room, only issue is that it's close to the main road so the front (deluxe) rooms are a bit noisy."

"Amazing stay from start to end. Food was incredible, lots of loungers on the beach and pool. Ocean has some nice waves to play in. "

"I almost didn’t rate this so it is not fully booked next time I visit. What an amazing hotel, such a big and clean room, staff are super friendly and I wish I could have stayed for more than two nights. Only a few minutes on a tuk tuk from the Fort (if you can get one!)"

"Winderfull happy people. Highly recommended. Only missing housekeeping. But we havent asked for it too.. "

"Very excellent property with both river and ocean view. Located at close proximity to Bentota beach. Excellent customer service with courteous staff members. Special mention to the Chef Mr. Sunny Mehta who made sure we are served authentic cuisines especially for my senior aged parents. Thanks to the team and a very strong recommendation to anyone who is visiting bentota"

"Everything was great! The only thing I didn't love was the internet connection. It looks like they use 4G cellular modems with data limits instead of a cable or fiber network. I occasionally had to hold Teams meetings for work, and the connection would drop and never get back. However, this seems to be a common issue across Sri Lanka, not just at this hotel. Aside from that, everything else was absolutely perfect, especially the staff and the location!"

"The staff and location were great, but my room had an ant problem in the bathroom and the sheets felt clean but were stained. They gave me a late check out and held my bags for an hour, so that was nice, but unfortunately room 204 did not feel worth the price. The groubds are nice though"

"We’ve been to so many Rius This is the cleanest one I see beautiful garden very friendly staff great location but entertainment is very poor."