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"very friendly staff- nice room and amenities"

"Polite staff, clean rooms everyday, great food"

"We enjoyed every aspect of the lodge, from the room to the spa to the restaurant to the safari! The staff are genuinely kind and very helpful. Unfortunate for us, a tropical cyclone moved in on just our second day and we were all forced to stay in and not go out on safari for our safety. The staff took such good care of us all, ensuring we were comfortable and cared for. While other lodges were closing and being evacuated, Kapama River Lodge did not miss a beat. In addition, they took in guests from other lodges and gave them the best experience possible. I will say, we had such an incredible first two safaris, seeing so many animals and learning so much from our guides, that despite everything we still left fulfilled and happy! I cannot wait to return to Kapama, and will be telling everyone who will listen about this amazing company!!"

"Just beautiful "

"Great place with game drives "

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent this from happening to other customers."

"The suite was large and comfortable, the property itself very charming. The owners were also very friendly and helpful."