Search Hotels in Western Bay of Plenty District

"Pools were super clean and so enjoyable. Parking was safe and secure. Staff were super friendly, and the room was even better than we had expected. I highly recommend."

"Nice staff"

"The hotel is well located next to one of the geothermal attractions. Staff was extremely helpful and kind and room was ready before check-in time, what was a blessing. Beds were comfortable and wifi was great. "

"Norrie in the Club lounge is an absolute treasure. He was extraordinarily hospitable and kind and thoughtful. Every staff member we encountered was great but Norrie really should be commended. "

"Poor room conditions and generally staff forget manners in acknowledging there guests "

"We did not eat breakfast there. They were closed on Saturday and Sunday, we left early monday and on Tuesday they told us that it was room service only."

"We loved our stay! Immaculately clean, room was so spacious, and we even played some mini golf on site. "

"Dirty, disgusting actually, id say its been used to home the homeless or something, couch was shredded and out on the porch all floors had stains everywhere"

"The staff manager was very rude for only giving water bottles. When asked, he placed it on the desk without saying anything and neglected eye contact, continued his work. This was very disappointing if you are asking for something, and get very poor response. When I called for the confirmation of the room, the lady on the phone didn’t respond well too, just asked me to check on the website (the irrelevant answer of asked question). The room was in a decent condition as mentioned on the website. "