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"The room itself was decent, but there were a few cleanliness and maintenance issues that could be improved. The bed sheets didn’t appear to be completely clean, as there were visible stains. The refrigerator was clean, which was appreciated. However, the floors could have used a thorough mopping. Additionally, the carpet in the stairwell leading to the second floor of Building 13 was quite dirty, and the rubber stair treads were peeling and coming loose, which made the area look worn and could...

"We booked a tree house and we got a tiny house instead. The ad said the inflatable lake was close, but was 10 miles away. Lot of false information."

"The property was beautiful, rooms were big, and amenities were great."

"The only negative is they do charge $21.00 per car for parking. It’s overpriced on top of the room prices. Room prices have reached the limits for normal blue collar workers. I believe SOON it will take its toll on the massive water park resorts. The Dells in general is now out priced. You can fly and stay at Disney for what the Dells prices are."

"Air conditioning leaked and was noisy. The whole property smells like wet carpet. This was NOT a $400 per night room or experience. I do not recommend staying here, just visit the amenities and stay elsewhere. Two night minimum was also not expected."

"Dirty room with the horrible smell, mold in a shower and ceiling. Hotel need upgrades asap"

"good"

"The property is clean and well run. Staff very nice and helpful. The view of Lake Geneva from our room balcony is beautiful and hard to beat!"

"We enjoyed our stay over the 4th of July weekend. The resort and hotel were in great shape and worth every penny. Exceeded our expectations! We are hoping to come back!"

"My family and I had a wonderful time and experience, as we celebrated our Republic's 250th birthday, this July 4th weekend. A great shoutout to Sam, Heidi and Arda at the 1878 restaurant. Keep up the awesome work. Thank you!"

"We showed up later in evening and checked in. At time of checking in we had paid and then we were informed that 2/3 of their pool amenities were going to be closed, the WiFi was down for unknown amount of time and that nothing could be bought with cash. The pictures online DID NOT show the lack of maintained property! The tiles were broke in the hallways, the patio door didn’t stay locked, there was mold in the rooms, the ice machines ran but didn’t make ice, all vending machines were gone, the...

"Great lake view"

"Great place"

"The Grand Geneva is a beautiful resort with great amenities and great staff. We enjoyed the spa, restaurants, lounge onsite Starbucks and outdoor pool. The resort still has so much more to offer! Awesome place."

"First stay at the Cove. Nice comfy bed, clean accommodations, and the outdoor pool was delightful."

"Great stay! The room was clean, comfortable, and quiet. The hotel was in a fantastic location, making it easy to walk to restaurants and explore downtown Madison. The staff was friendly and helpful, and everything was well maintained. We’d definitely stay here again!"

"It was perfect"

"Room was nice, did stay 2 nights they gave us a room with a attached door..and had to listen to screaming kids for 2 nights called down and staff was not very helpful just sent up security second night went to desk manager still didn't help.said they over booked and could not gets us a new room. Said even though children cant be in the casino they can stay in the rooms..I thought this was ridiculous. Not happy"

"I love the atmosphere of the property and the amenities but the property was ant infested. Ants was coming out of the base board bed frame. Also out of the garbage can"

"The best thing is the swimming pools"