La Terrasse offers an upscale retreat with a charming garden for relaxation after a day of exploration. Enjoy practical amenities like dry cleaning, in-room WiFi, and a peaceful terrace. Guests consistently praise their experience at this well-located hotel.
Located in Douai, La Terrasse is near a train station. Majestic and Thumeries Moncheaux Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Esplanade de Barrouze and Centre Culturel Henri Barbusse. Espace François Mitterrand and Centre Culturel Évasion are also worth visiting. Visit our Douai travel guide
36 Terrasse Saint-pierre, Douai, NORD, 59500
What's nearby
Place d'Armes
5 min walk - 0.4 km
Douai Hotel de Ville
7 min walk - 0.6 km
Notre Dame Church
8 min walk - 0.7 km
Ancienne Chartreuse
10 min walk - 0.9 km
Majestic
11 min walk - 0.9 km
Getting around
Douai Station
8 min walk
Lille (LIL-Lesquin)
30 min drive
Restaurants
Noobi’s
5 min walk
Gourmet D’asie
2 min walk
Domino's Pizza
3 min walk
Yukito
5 min walk
Sâam
3 min walk
About this property
La Terrasse
Upscale hotel near a train station
Consider a stay at La Terrasse and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
Free self parking
Continental breakfast (surcharge), smoke-free premises, and a 24-hour front desk
Meeting rooms, luggage storage, and concierge services
Room features
All guestrooms at La Terrasse have comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
16 bathrooms with rainfall showers and tubs or showers
Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 10 for children
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Bar La Terrasse
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
16 private bathrooms
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch TV with digital channels
Food and drink
Free bottled water
Limited room service
More
Desk
Desk chair
Heating
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 17 for adults and EUR 10 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai
Frequently asked questions
Is La Terrasse pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at La Terrasse?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at La Terrasse on 21 March 2026 start from AED 253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at La Terrasse?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at La Terrasse?
Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).
Where is La Terrasse located?
Situated in Douai, this hotel is within a 5-minute walk of Place d'Armes and Beffroi de Douai. Place Carnot and Tribunal Judiciaire are also within 10 minutes. Douai Station is 8 minutes by foot and Douai (XDN-Douai Train Station) is 8 minutes.
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Reviews
La Terrasse Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.4
Location
8.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 69 out of 169 reviews
10 - Excellent
69
Rating 8 - Good. 55 out of 169 reviews
8 - Good
55
Rating 6 - Okay. 26 out of 169 reviews
6 - Okay
26
Rating 4 - Poor. 14 out of 169 reviews
4 - Poor
14
Rating 2 - Terrible. 5 out of 169 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Elisabeth
10 May 2025
Great rooms and friendly staff
Elisabeth
Stayed 1 night in May 2025
6/10 Okay
Geoffrey
18 October 2025
Disliked: Property conditions & facilities
It’s ok for an overnight stay and value for money…but… ludicrous to say this is four-star. It’s barely two-star. Rooms very basic. The restaurant hasn’t been open for three years and hard to say whether or not the bar opens. You need orienteering skills to find the private car park. Good breakfast, though
An ideal town centre location for a one night stay.
We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well.
A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March.
The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
The hotel seems a little old
There is a fan inside the room but no ac
The outlet is hard to find which hides below the bedside table
The toilet does not have enough space for legs since it is quite close to the wall
Nothing remarkable to feel like a 4 star hotel
The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Christopher
Stayed 1 night in Jun 2023
8/10 Good
Valery
11 November 2025
Liked: Cleanliness, staff & service, room comfort
Un lieux atypique et agréable.
La literie est génial, avec un grand lit bien moelleux !
Cependant le lieux montre vite ses limites !
Une salle d’eau dont le sèche serviette est hs, un miroir dont l’éclairage est très bien caché !!! Le trouverez vous ?!
Idéalement situé au centre ville pour le visiter avec un stationnement très proche !
Le petit déjeuner n’est pas à la hauteur d’un 4 étoiles !
La diversité et la qualité des produits ne sont pas au rendez-vous !
Le personnel est à l’écoute mais n’a pu résoudre nos attentes !
Valery
Stayed 2 nights in Nov 2025
8/10 Good
Ericka
2 November 2025
Liked: Cleanliness, staff & service, amenities
Hôtel agréable, petit bémol la chambre donnant sur la rue du coup des bruits de véhicules la nuit et des passants. Sinon personnel agréable.
Chambre spacieuse pour son prix, personne très agréable notamment pour cet accueil chaleureux. Petit déjeuner sympathique pour les gourmands, pour une réservation de 2 nuits ce fût un succès, merci.
Rien à dire grande chambre avec belle vue et très bon prix
Celine
Stayed 1 night in Oct 2025
10/10 Excellent
Christophe
26 September 2025
Liked: Cleanliness, staff & service, room comfort
Chambre propre au calme proche du centre et des commerces gare pas loin
Christophe
Stayed 1 night in Sep 2025
8/10 Good
Ariane
31 August 2025
Liked: Cleanliness, staff & service
Séjour en famille
Séjour en famille d’une nuit à Douai. Hôtel vieillissant avec un personnel serviable et sympathique. Bon petit déjeuner mais pas à la hauteur d un 4 étoiles. Nous avions deux chambres au deuxième étage. Accès très raide. La salle de bain est vieillotte et la chasse d eau coulait. Chambre petite pour nos filles la porte de la salle de bain cognait sur le lit. Néanmoins l’hôtel est très bien situé et le rapport qualité prix est bon.
Il faisait trés chaud, ventilateur sans protection, télécommande casser, télé qui ne fonctionne pas, matelas trés mou et divisé en deux (collé). Pour un lit double ? séjours horrible. J'ai finis avec des douleurs au dos, alors que j'en jamais eu.
Une seule nuit après un concert sur Lille. Hôtel très calme, petit déj très bien. Bémol sur la literie (un peu molle) et il faisait très chaud et pas de possibilité de ventiler. Rapport qualité prix très bon malgré tout 👍
Personnel à la réception très gentille et accueillante à notre arrivée
La personne a l’accueil de nuit également très accueillante et agréable
La personne du matin au petit dej et à l’accueil superbe très gentille accueillante serviable, à répondue à toutes nos demandes
La chambre propre et salle de douche également chambre petite mais suffisant pour 1 nuit, très calme
Par contre ds les communs une petite rénovation s’impose moquette sale et abîmée
Mais cela ne m’a pas dérangé plus que ça car le personnel était top
Petit dej suffisant et très copieux en plein centre de Douai
Parking dispo gratuit mais difficile pour le trouver en pleine nuit
Nathalie
Stayed 1 night in May 2025
10/10 Excellent
florence
25 May 2025
Liked: Cleanliness, staff & service
Personnels agreables
Chambre propre
Decu pour un hotel 3 etoiles
La cuvette des toilettes taches de calcaire
Prise mal attaché
Pas de pare douche on en met partout
Cache baignoire mal mise
Petit dej tres simple pour le prix
Machine a cafe chocolat fonctionne pas tres bien
J ai pris du chocolat pour ma fille et juste apres du the j avais de l eau chaude avec un reste de chocolat
Plus de croissants a notre arrivée
Personne nous a demande en arrivant a la salle du petit dej notre numero de chambre pour savoir si nous avions pris le petit dej
Pour une nuit c est bon
florence
Stayed 1 night in May 2025
6/10 Okay
Aurelien
16 May 2025
Liked: Staff & service
Disliked: Cleanliness
Hôtel moyen
Personnel agréable. Par contre la chambre 6 est dans un mauvais état : meubles détériorés, robinet de SDB qui couine, plafond abîmé, murs tâchés... C'est un vieux bâtiment donc on entend pas mal les voisins aussi. Je ne lui donne pas 4 étoiles
Aurelien
Stayed 2 nights in May 2025
6/10 Okay
Verified traveler
6 April 2025
Liked: Cleanliness, staff & service, room comfort
Surpris !
Volet roulant salle de bains bloqué en position fermé. Débit chasse d eau trop faible. Plus de savon ds le distributeur de la douche. Un geste commercial nous a été octroyé, bon de 10% sur un prochain passage.