"The stairs in the lobby leading to the elevators are very inconvenient. Difficult for handicap or elderly patrons. Your staff are very friendly and helpful. "

"Very pleased with our hotel room, including deluxe bathroom facility. Spacious room overall. Old model safe in the room, which I was not comfortable in using at all. Great location to a mall, market street, restaurants, modern stores of many types, major grocery store. Information or area map available would have been helpful - particularly in English. Staff not very informed to answer any questions - not bilingual English speakers."