The entire staff was wonderful to us. They guided us on many instances when we needed directions or simply recommendations for things to do and see. The kitchen staff was also very attentive to our needs.
Our special thanks go to the front office manager, Ms Gi. She went out of her way to help us and make us feel welcomed. She is certainly a great asset to the Sheraton organization!
The entire staff was wonderful to us. They guided us on many instances when we needed directions or simply recommendations for things to do and see. The kitchen staff was also very attentive to our needs.
Our special thanks go to the front office manager, Ms Gi. She went out of her way to help us and make us feel welcomed. She is certainly a great asset to the Sheraton organization!
This hotel was gorgeous! Spacious room, comfortable bed, great breakfast, lovely staff, secure parking. Taking one star off because smoking is allowed in the building hallways, and the location was not convenient for getting food.
This hotel was gorgeous! Spacious room, comfortable bed, great breakfast, lovely staff, secure parking. Taking one star off because smoking is allowed in the building hallways, and the location was not convenient for getting food.
Rashmi
Reviewed December 10, 2023Reviewed December 10, 2023
Ok so I have very mixed feelings about my stay here. It was odd. This is a magnificent oceanfront hotel in the middle of nowhere and it’s apparently almost completely void of guests the majority of the time. I’ve never seen anything like it. This place is massive. The common area could easily entertain 1000+ people; I think that’s a low estimate. There is a huge breakfast area that was empty the four days I was there. I will say management needs to get their act together. With an empty hotel...
Ok so I have very mixed feelings about my stay here. It was odd. This is a magnificent oceanfront hotel in the middle of nowhere and it’s apparently almost completely void of guests the majority of the time. I’ve never seen anything like it. This place is massive. The common area could easily entertain 1000+ people; I think that’s a low estimate. There is a huge breakfast area that was empty the four days I was there. I will say management needs to get their act together. With an empty hotel...
Everything that you would expect from a new hotel as far as cleanliness main halways and elevators where not air-conditioned staff was very friendly and could speak fairly good English
Everything that you would expect from a new hotel as far as cleanliness main halways and elevators where not air-conditioned staff was very friendly and could speak fairly good English
If I need to cancel my hotel reservation in Duc Tho, will I receive a refund?
Yes! The majority of room reservations are fully refundable as long as you cancel before the hotel’s cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a reservation that's non-refundable, you might be able to cancel it and get a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Duc Tho.
Where can I learn more about changing or cancelling my trip to Duc Tho?
For more details about changing or cancelling your trip to Duc Tho, head over to our customer service page.